Loewen Plumbing & Gasfitting

Plumbing
Edmonton AB T6B0A7
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Andrea from Edmonton
Andrea from Edmonton
1 review Edmonton, AB

First Review

1/10

Plumbing

Loewen Plumbing & Gasfitting
(780) 463-5465
Edmonton
AB
T6B0A7
CANADA

We hired Cody based on his discussion with us about the old home we were renovating. His estimate was comparable with others we received, but he seemed more enthused about working in an older home and so we chose him. Cody rarely came to the site and didn't come by to check the work completed. His plumbers walked off the job repeatedly and we were not told why, only forced to contend with the setbacks. Once the issue was resolved (asbestos suspected in attic, removed appropriately), they again walked off without telling us why. Several times I stopped by during the day to see if they had questions or needed any information while they were onsite, and several times I caught them standing around doing nothing. The communication was poor, though their receptionist far more helpful than anyone else there.

In the end we were charged more than was originally estimated (which was to include the finishing work) and then estimated several thousand more for finishing work. This was negotiated down to a fair rate, and props for willing to negotiate with a client and admit to staffing problems, but the resulting work, we have discovered, is not to code, leaks, doesn't have basics like shut-offs in places and lacks appropriate venting. When this was reported to Cody, he simply voided the invoice that had been sent (and not paid yet) and didn't offer to bring the work up to an acceptable quality standard. I would check carefully to be sure that you have a detailed quote, have assured yourself that someone will do quality control on the work and not pay invoices prior to having an inspector check it.

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