Appliance Repairman

Formerly Appliance Repair Guys
Appliance Repair
Vaughan ON L4K
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HomeStars
Appliance Repair
Appliance Repairman
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9%

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Reviews for Appliance Repairman

Average customer rating:
0.5 10 (582 reviews)

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elaine
elaine
12 reviews Richmond Hill, ON
0/10

Dishwasher repair

$80 service quote to come out. $280 quote within 5 minutes arrival and part for $600. Told them to leave my premises. Stay away from these guys. Another firm came out and no parts needed at all and dishwasher working for an $80 service call
slick professional web page but that is all

Approximate cost of services:
$280.00
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DPlank in Guelph
DPlank in Guelph
3 reviews Toronto, ON
0/10

Pandemic profiteers

In these trying times, it's a shame that there are disreputable companies hard at work, such as the loathsome company, appliance repairman.ca

A $458 repair, and two days later the fridge at our apartment failed again! AND... they take no responsibility for misdiagnosing the problem on a very old fridge that an experienced repair person, I realize in hind sight, would have recommended be simply replaced.

This repair guy exploited my mid pandemic anxiety and strongly advised that old refrigerators are worth repairing, but now their repair quote is another $1300.00. I told them to forget it, and bought a new fridge for $800.

I urge no one to use these despicable profiteers.

Approximate cost of services:
$45,800.00
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Private User
Private User
Private User reviews Vaughan, ON
0/10

Dishonest and Terrible Customer Service

Came to my home to fix a leak in washing machine. Fixed some stuff and said if it leaks again I need a new outer drum for $900. Sure enough, do laundry and it leaks again. Call them to complain and never get a call back unless I book for a new outer drum.
Call the actual appliance company, and technician says I have a leak in the seal and they show me the hole. Fix that and everything is fine.
Asking Appliance Repair Man for money back and have proof their technician was wrong. Nobody will talk to me there.
DO NOT USE THIS COMPANY. ABSOLUTE RIP OFF!!!

Approximate cost of services:
$320.00
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Francis Relset from Burlington
Francis Relset from Burlington
3 reviews Hamilton, ON
0/10

Overpriced Stay Away - Buyer Beware

We found out after they made their service call that our dryer was under an extended warranty. We cancelled the part they ordered but they charged us $ 280.00 for one hour in our home and provided no credit back for the non supply of service. Stay away from these guys totally dishonest.

Approximate cost of services:
$560.00
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Alper in Toronto
Alper in Toronto
3 reviews Vaughan, ON
0/10

Do not call!

I’d give them 0 stars if I could. It took 1 month for them to fix my washing machine. They brought the wrong parts twice and charged me $975 to fix it. Avoid this company at all costs!!!

Approximate cost of services:
$975.00
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Alan Smith, Toronto
Alan Smith, Toronto
13 reviews Toronto, ON
0/10

Bad and, I believe, dihonest. DO NOT USE THEM!

Their ad implies that they are Samsung specialists. I contacted Samsung - they are not accredited and they do not know them. They sent a repairman who had such bad body odor we could not stay in the same room (it took a few days to clear the smell from the room!). He charged for "services" which we are told (by an accredited Smasung repair company) are meaningless ($280) He also charged for a replacement part
that had nothing to do with the issue. The company could provide no proof of this replacement ($160). When I tried to get information from them which would help me in taking the matter to Small Claims Court they refused to provide it - in fact, they would provide no information at all in writing (email) and insisted that we only communicate by 'phone.
I wanted this information in writing so that I could pursue my claim. This has gone on for 6 weeks or so. The problems with the machine which were supposed to have been repaired were NOT repaired. The accredited repairman informed me that this company is not reputable and that they are well-known for this in the industry.
I will be taking them to court as soon as I get a full report from the Samsung Accredited Repair company.

Approximate cost of services:
$485.00
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Sharon
Sharon
7 reviews Toronto, ON
0/10

Incompetent technician and untrustworthy company

Igor, the technician, came to my home to repair my fridge. Within 5 seconds he quickly determined that the problem was with the starter and that it needed to be replaced. He charged me $167 for a starter that I later found out cost $25 on Amazon. He installed the new starter and told me to wait 6 or 7 hours and the fridge would get cold. This never happened. After several calls to the company, I finally got Igor back to explain why the fridge was not working. He said that now the problem was with the compressor which makes absolutely no sense since the fridge was just sitting unplugged for less than a week. This company promises to return your call but never does. To date, I am still waiting for a phone call from them. STAY AWAY FROM THIS COMPANY. STAY AWAY FROM IGOR.

Approximate cost of services:
$506.00
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Mike in Toronto
Mike in Toronto
3 reviews Oakville, ON
1/10

Poor customer service, unreasonable warranty

This company repaired my GE stove exactly 3 months ago for an astounding $700. It stopped working again - same issue, but they said they only warranty their work for 30 days because “they don’t know how I will use the appliance” ?? It’s an oven... I used it like an oven.. if I have to pay big bucks to fix this again I will not be giving it to them.. other repair companies have more reasonable warranties.

Approximate cost of services:
$700.00
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Silvia in Toronto
Silvia in Toronto
3 reviews Toronto, ON
0/10

Ripped off

I feel totally ripped off by this company. My husband called them to fix our dryer unaware of their bad reputation. The repair guy called Jerome showed up late by 17 minutes. He asked me to sign the quote for $320 and said he can only proceed with the diagnostic test if I sign.
The quote separated each item with a different price:
Main board- $140
Heating System- $89
Safety System- $91
I signed unaware that this was a quote only for the LABOUR!!!
I feel totally ripped off by this company. My husband called them to fix our dryer unaware of their bad reputation. The repair guy called Jerome showed up late by 17 minutes. He asked me to sign the quote for $320 and said he can only proceed with the diagnostic test if I sign.
The quote separated each item with a different price:
Main board- $140
Heating System- $89
Safety System- $91
I signed unaware that this was a quote only for the LABOUR!!!
Then he charged us $253.35 for the part (thermal fuse).
We end up paying $647.88 in total with tax.
Bottom line: We were overcharged and paid too much for the repair.

Approximate cost of services:
$647.88
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