During a major rainstorm, our drains backed up and the basement flooded. I called several plumbers but all refused to come out without paying a $1000 premium to drop their current jobs.
Finally, I called Pioneer on the recommendation of a contractor friend and they dropped everything to come out right away. They were able to snake the drain, pump the water out and subsequently repair the problem area so it won’t happen again.
I mainly dealt with Justin and he was the best. He was friendly, knowledgeable and always just a phone call away.
I can't thank them enough for preventing a mini disaster from turning into a major disaster. And, unlike the other well-known drainage and plumbing companies I called, they didn't try to profit off my situation. I give Pioneer my highest recommendation.
- Company Response
Thank you so much for the great review. We truly appreciate your business and are glad we could help you!