We hired Franco to do complete bathroom renovation and were disappointed. He doesn't know how to waterproof the shower walls. Put regular mold resistand drywall around bathtub, plus laminate board on it "to level "mosaic and started to stick tiles to it. No some sort of water resistant membrane, no waterproofing joints, just drywall, laminate board and cement, that was not even water resistant, as it turned out later. Then he dropped the box of new tile, and said that "it was broken already", when every single tile was checked prior. When was asked to take it down and put required materials, he yelled at me, stated that I am assaulting him, threw his tools in the truck and left. Now he is not answering my calls, and I am planning to file application in small claim court.
- Approximate cost of services:
- $5,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?