Rob was very professional, highly experienced and extremely friendly. We had a difficult hardwood floor repair but Rob talked us through the process step by step. When Rob was done, the floors looked like they were never damaged. We were extremely pleased with the results. One thing that is hard to find in the construction industry is people who truly care about what they do and deliver on budget and on time and Rob definitely had it all. I would definitely hire Rob again for my future projects. If you do hire Rob, be sure to have Werther's Original candy on hand, he loves them!