Shovelled Walk / Clip It Lawn Care

Extremely dissatisfied with their lack of service!!! Signed up this November, and have already cancelled. Have used others in the past, but decided to try them. Big Mistake.!! Sloppy workmanship, and never come within the 24 hours as promised. Save your self the stress, and go elsewhere., I am.

If you're a snow bird, this might be the service for you. If not, stay away. We contracted for the winter months and were promised snow shoveling within 24 hours of snowfall exceeding 2 cm. Not sure what snowfall website they are using because it stopped snowing here at noon and my drive and walk were not shoveled until 6 the next evening. I had to shovel a path to my front door as well as the sidewalk outside my home hours before they arrived. I was expecting guests and if I didn't shovel, they would be wading through knee deep snow to reach my door. I phoned to cancel the service and was told that I had to pay a 2 month penalty and they would not be shoveling for that 2 month period. This is on a 5 month contract, close to the end of the first month. I ended up not cancelling because the penalty was too high, but I am very disappointed with this service and will not be contracting with them again.

Worst snow removal company ever. Any snowfall over 2 cm and they often could not complete a standard sidewalk/driveway in under 24 hours - which was promised in their contract. When it snowed 4 cm, they cited "snow" as an excuse to not get properties clean for 4 days. Twice they did not show up at all and after a week I was able to get a $25 credit on my account - but I still landed up clearing my own snow and getting neighbours to assist me since was ill. This is also not an early morning service.....if you need to get out of your driveway to go to work you will not be able to. When I had to clean half my driveway myself in order to go to work, they would not clean the other half or my sidewalk, nor would they credit me because I had received a credit the previous month! They will not answer telephone calls and reply with a standard email for days after a snowfall that they are working as fast as they can and that the customer must be patient. Please save yourself a lot of stress, especially if you have health issues, and hire a different company.