Easter weekend while doing a load of laundry, sewage water started coming up through the basement drain. Roto-Rooter sent Mike K to our house at 8:00 PM on Easter long weekend and he snaked the drain where he cleared tree roots and other things from the pipes. Mike was very friendly and explained maintenance options vs permanent options. He re-did the snaking twice and managed to get some more debris out the second time. I would recommend this company for fast, reliable and friendly service.