I have used two small men in Edmonton on 2 separate occasions, both for residential moves. Communication was really good, the employees were friendly and professional and made a great initial impression. Our first move was out of our house and into storage, second move was out of storage and a second house, into our new house. It was a complicated move because we had items moving to and from different places. The guys worked really hard and everything was delivered and placed right where we asked (we changed our minds a few times too). I did not experience the normal high stress of moving and felt like the company and employees really care about our needs. No damages, respectful staff, great experience from initial phone call to end of move. Highly recommend this company!!!