We had an unused water heater already & no other companies in Calgary would hook it up. They insisted that we purchase their water heaters. Carey gave us great service & no static on purchasing a different water heater through him just so he could make extra money on it. He was personable and very informed. He inspected our water heater and hooked it up without trying to up-sale us. Very helpful, he took our old one away. Use this company they are professional and we are very pleased with their service.