HomeStars  >  Gutters & Eavestroughs in Calgary  >  Mega Roofing & Exteriors Inc
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94%

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Reviews by rating (past 12 months)

Reviews for Mega Roofing & Exteriors Inc

Average customer rating:
9.7 10 (97 reviews)

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Allan
Allan
2 reviews Calgary, AB
10/10

Roof replacement on house and garage.

  Mega Roofing & Exteriors Inc
403 829 9646
Calgary
AB
T2T 3T6
CANADA

Contact person, Kary, was always available to work with and answer questions. Really appreciated the personal touch. Work was completed as described in the quote. Yard was cleaned. Overall very satisfied with the company.

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Company Response

Thank you so much for the great review Allan. Was a pleasure to work with you.

suzannesfwoo
suzannesfwoo
1 review Calgary, AB
8/10

Replacement of eaves trough and down spout.

The crew replaced the front eaves trough and down spout at my rental property. I was not present when the work was done but my tenant was happy with the results.

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Company Response

Hi Suzanne,

Thank you for taking the time to leave us a review and that you for trusting us with your project.

Blake

Private User
Private User
Private User reviews Toronto, ON
2/10

Siding Repair (10 min Job)

They were fast to contact, that was good but after thinking about it their rates are far to high. This took them less then 15 min to do and the cost was 157.50 including tax. The people were very nice and did a very good job and if you need something done right away then they may be the one to contact but make sure what you need done will take time other wise you will wonder why 157.50 for 15 min work. I realize that they have to make money to stay in business, but you get more press by being a little fair. I would of though after seeing what had to be done there would be a brake in the rate. They did a good job and I am pleased with that, but I don't think I could recommend them to anyone based on the rate for job.

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Company Response

Hello sir,

I totally agree. $150.00 (pre-tax) for 15 minutes work is very high.

I encourage you to consider the following:

2 servicemen sent across the city and back (they are paid drive time of course) bringing the true duration of time to about 1.5 hours (3 man hours in total). Additional soft cost expenses (gas, fasteners, creation of work order, invoice, collection etc.) bring the profit margin lower than a meal for one at Applebee's.

Also consider (which was not reflected in cost) how well you were serviced. We responded to your lead within a minute, and our servicemen were there within a hour or two (which was much faster than I had promised).

We over promised then over delivered, and in return received a 2/10 review without the opportunity to justify the charge to you (which you approved, but I would have been willing to reduce just to please a customer).

I hope this information gives you assurance that your money was well spent.

I'm not sure if you have the option to change the score you rated us at, but a 2/10 for a 10/10 job seems unjust.

Please do not hesitate to contact me directly 24/7 should you wish to discuss further.

Thanks,

Blake

Britt A.
Britt A.
2 reviews Calgary, AB
8/10

Roof replacement

  Mega Roofing & Exteriors Inc
403 829 9646
Calgary
AB
T2T 3T6
CANADA

As far as I can tell, the work was done well. They were quick, and professional, and if there were delays or things that came up they were very quick to communicate with me. They cleaned up great as well which is appreciated as I have kids who go out in the yard frequently. My only suggestion/recommendation would be to send photos of the finished work, since it's a roof and I can't exactly see up there!

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Company Response

Hey Britt,

Thanks a million for taking the time to leave us a review. I would be happy to send some pics that are not visible from the ground. Thanks again for trusting us with your project.

Blake

Christina
Christina
1 review Calgary, AB
10/10

Eavestroughing repair

Required time-sensitive work on my home’e eavestroughing. Mega Roofing got in touch with me quickly, came to quote shortly thereafter, and completed the job properly and professionally. They remained in constant communication, gave me realistic options to work with, and cleaned up when they finished. Great job, fair price. Would use again!

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Company Response

Hi Christina,

Thanks so much for the excellent review! We are glad to hear you are happy with the work and service. It was a pleasure working with you on this project, all the best!

Kary

Kent
Kent
3 reviews Calgary, AB
10/10

Roof Inspection

Blake responded to my job posting on Home Stars within an hour! He had Dale, one of his service reps, out the next day to inspect a repair resulting from winter ice damming that had been attempted by another contractor. (The other contractor had failed to return several times to complete the job, so I put out a query for help on Home Stars.) Dale arrived on time for the appointment, listened well to my situation, and carefully reviewed the pictures I presented of the winter ice damming and resultant house leak. After inspecting the roof, he was able to determine that the previous repair was satisfactory and needed no further work at this time. I really appreciated that Dale did not attempt to "upsale" me. With the prompt response by Blake and the kind of attentive, unhurried, and honest service Dale provided, I would definitely plan to contact Mega Roofing and Exteriors again for future roof and exterior work.

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Company Response

Thank you Kent very much for the awesome review ! We would be pleased to work with you again in the future. Have a great long weekend :)

Blake

xian
xian
1 review Calgary, AB
10/10

ice dam fix

The 2018 Calgary snowpocalypse made some heavy ice dams on my roof and I had water leaking through the shingles and a bathroom vent. Mega roofing was great, explained in detail what the fix would be, wrote me up a quote and fixed it promptly. Punctual, good communication and took their time. Blake was great for communication, I had him fix a few really minor roofing issues while they were up there and after a few delays for weather kept me in the loop and was super nice about everything. Thanks guys you were great.

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Company Response

Hey Xian,

Snopocalipse haha Very Suitable term. What a winter.
Thank you very much for the review, and for trusting us with your project. You were a pleasure to work for and wish you and the fam all the best :) If you ever have any questions or concerns, please never hesitate to contact me at any time.

Cheers

kc
kc
1 review Calgary, AB
10/10

Eavestrough repair

The response time was super prompt (same day service) and the eavestrough was repaired better than than it originally was. We would recommend Mega Roofing in a heartbeat. Thanks guys!

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Company Response

That's for the great review KC :)
Glad to hear you were happy with our service !
Until next time! Take care

TW

Sandra in Calgary
Sandra in Calgary
1 review Calgary, AB
10/10

Eaves Trough Replacement

I recommend this company without a doubt! Excellent response time to both estimate (there were 2 estimates requested) and communication from Kary. The work completed was explained to both my partner and I as well as to what was left to be done.
Thank you to all!

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Company Response

Thanks so much for the review, Sandra! It was a pleasure working with you :)

John
John
10 reviews Calgary, AB
10/10

Eavestroughing replacement

Great company to work with - and the only one that actually responded to my query promptly and had an estimate to me within a few days versus weeks. Kary was very responsive to all my questions and was completely upfront and honest about what needed to be done versus what could be done and this was much appreciated. Communication was just excellent as we had a few weather delays. Allen, the installer, arrived when they said he would and did a superb job on the house as well as fixing an issue on the garage. The site was left spotless and we now have not only good looking eavestroughing, but ones that actually work properly! Will definitely be using Mega again.

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Company Response

Hey John,
Thanks so much for the excellent review. We are thrilled to hear you are happy with the work and service, it was a pleasure working with you on this project and look forward to potential future projects together. Thanks again!

Kary Donohoo

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mega Roofing & Exteriors Inc

At Mega Roofing & Exteriors we offer a wide range of high quality exterior services throughout southern Alberta. Specializing in all Roofing applications, Siding, Soffit/Fascia & Eavestrough 5"&6". We also offer a 24 HR emergency repair response line for any of our services.
Our company's core values consist of Honesty, Integrity, and Extreme pride of workmanship & exceptional customer service. We strive to go over and above to please every client, to guarantee their satisfaction if not exceed it, whether it is a Eavestrough cleaning or a complete exterior Renovation (roof, siding, all soft metals etc.)

CATEGORIES
Roofing, Siding, and Gutters & Eavestroughs
PRODUCTS
-Asphalt shingles -cedar shake/ Enviro shake -concrete tile/ clay tile -metal roofs -Euroshield Rubber roof -Low slope applications cold apply, Torch on
SERVICES
-Roof Repairs, New roof, Re roofs, flat roofs, - Eavestrough, 5" & 6" Continuous, downpipe, Eavestrough cleaning, repairs ,leaf guards. -Aluminum Soffit/Fascia, cladding -Vinly siding, hardie board,
BRANDS
Malarkey,GAF,Owens Corning ,IKO ,Soprema Enviroshake, Eurosheild, Metro, Westform Royal Building products, James hardie
SPECIALITIES
Customer Service ,Re-roofing & roof repairs
WEBSITE
http://megaroofing.ca/
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
12
RETURN POLICY
Satisfaction Guaranteed
PAYMENT METHOD
cash, Cheque, Visa, Mastercard, American Express.
LICENSES
#BL181503
MEMBERSHIPS
BBB
LIABILITY INSURANCE
Yes
DIPLOMAS
2
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
0
WRITTEN CONTRACT
Yes
WARRANTY TERMS
5-10 workmanship warranty
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