Condo Roof replacement
- Approximate cost of services:
- $154,000.00
- Company Response
Hi Anthony
Thank you for taking the time to review Mega Roofing & Exteriors Inc. We are sorry your experience was subpar. We strive to ensure the worksite is left in a 'cleaner than before' state; unfortunately, the reality is some debris may get overlooked, as discussed with the board members and property management company.We did attend the 4-storey apartment building where the roof replacement/scaffolding installation was completed, twice, at your request. Using a magnet, we disposed of nails and some garbage that had been missed when you called initially. With regards to your second call, the business owner attended the property personally, with the site foreman within hours of the call, reviewed the garbage onsite, picking up not more that a few small items that might have been attributable to our work, IE: shingle bundle wrappers and small pieces of asphalt shingles. The remainder of garbage collected by the owner was general household or bystander garbage and old aluminum that was on site prior to Mega commencing on the roof replacement. While there, one of the unit owners kindly chatted with the owner and foreman, confirming she cleans between the fence and building along the sidewalk on a regularly basis of garbage discarded by pedestrians walking down the sidewalk.
We have reviewed site clean-up requirements with our crews to mitigate any future concerns with onsite debris that might occur going forward. We apologise for any inconvenience you may have experienced; thank you for taking the time to provide feedback.