Rock Bottom Underpinning

Foundations
1750 The Queensway Toronto ON M9C 5H5
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Rock Bottom Underpinning
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Reviews for Rock Bottom Underpinning

Average customer rating:
9.5 10 (22 reviews)

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Private User
Private User
Private User reviews Sarnia, ON
10/10

Basement Underpinning

We highly recommend "Rock Bottom Underpinning" company. They are a respectful, reliable and responsible team; committed to efficiency and quality. Working 6 days per week, they completed underpinning work for our basement upgrade on time and within budget.

Excellent service!

Karina & Derek

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Company Response

Hi Karina & Derek

Thanks for the kind words! We are very pleased to hear that you were happy with Rock Bottom Underpinnings services. You hit it spot on, we are committed to providing exceptional service and a superb finished product. We like to be in and out of our customers homes and stick to our timelines!

Good-luck with the rest of the reno!

Rock Bottom Underpinning Team

Toronto94
Toronto94
0 reviews Toronto, ON
10/10

Underpinning and basement addition

From day one of our project, Rock Bottom Underpinning was incredible! After requesting a quote, we got a call back from Jamie within the same day. The quote was detailed, and very thoroughly outlined the scope of work that we were agreeing on. (Price was great too!!) Dion, Jamie, and the rest of the Rock Bottom team were very understanding with homeowners like my wife and I that weren’t very familiar with the whole underpinning process. We never felt like we were unaware of what was going on in the project. They dealt with everything from the permit process, to getting us in contact with a reputable engineer, to finally providing us with a 10/10, 8 Ft basement shell. We HIGHLY recommend Rock Bottom Underpinning if you are looking for the best underpinning company in the GTA- I can ensure you will not regret your decision!

1 of 1 people found this review helpful.
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Company Response

Good Afternoon

Thank you for the very kind and thoughtful review, we enjoyed working alongside you and your wife, what wonderful customers! Yes, we here at Rock Bottom can take on a project right from the beginning stages. We can connect you with the appropriate architects/engineers, go through the permit process for you, and then complete the task at hand. Over the years, we have developed very strong relationships with industry leaders (structural engineers, architects, etc) to ensure all the project needs are taken care of. Thank you for considering us one of the best underpinning companies in the GTA- we pride ourselves when we receive compliments like these. Enjoy the new basement!!

Rock Bottom Underpinning Team

A. F.
A. F.
0 reviews Toronto, ON
10/10

Basement underpinning

I was very impressed with the work we recently had done by Rock Bottom Underpinning. Jamie and Dion were fantastic; they walked us through the entire process and were very quick to answer any questions that we had. They were very accommodating to the budget that we had set out and broke down the project costs clearly, so we understood exactly what we were paying for. Their crew was extremely professional and polite and did excellent work. Very honest businessmen and hard-working team. I would highly recommend to anyone who might be considering.

1 of 1 people found this review helpful.
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Company Response

Thank you for the kind words!!

Rock Bottom Underpinning ensures every customer is fully aware of timelines, overall budgets, milestones, etc throughout the whole process- we don't leave anyone in the dark. We are very proud of all the work our crews put out. Regardless of which of the 4 crews that is responsible for your project, we ensure and are extremely confident, with the overall final product.

Thank you

Kimberly
Kimberly
0 reviews Toronto, ON
10/10

Basement underpinning

“I have been through many renovations in the past and have never experienced such great service! The team at Rock Bottom was always punctual and got the job done quick! They lowered my basement in just 4.5 weeks and it turned out great! 8FT CEILINGS!! I was referred to Rock Bottom by a friend of mine and would definitely recommend them to anyone looking to work with people that cater to your needs!”

1 of 1 people found this review helpful.
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Company Response

Hi Kimberly

Thanks for the awesome review and recommendation! Rock Bottom Underpinning always tries to get the job done as quick as we can. We want to be in and out and leave you with a nice, dry, tall basement!

Thank you

Naram M.
Naram M.
1 review Toronto, ON
10/10

Full underpin of basement. New water service and sewer main and back foundation addition.

Rockbottom’s workmanship, customer service, team and overall final product was excellent! The project consisted of a full underpin of my existing basement, new water service and sewer main, and a large/complicated back addition. Dion and Jamie were always easily accessible and ensured the project ran efficiently and to budget. Overall I would highly recommend Rockbottom Underpinning Services to anyone looking for a reputable and honest underpinning company 

1 of 1 people found this review helpful.
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Company Response

Hi Naram

Thanks for the kind words! Rockbottom is committed to taking on other large projects just like this one. This specific back basement addition was a bit tricky due to tight property lines and access for dump trucks to the back was very narrow. Our main priority is giving our customers a 10-Star finished project that is on budget and on time! Thank you for the referral to our future customers! Goodluck with the rest of your reno!

Rockbottom Underpinning Team

Leah in Toronto
Leah in Toronto
1 review Toronto, ON
9/10

Basement underpinning on century home

Rock Bottom was great, they are transparent with the costs and extra costs, they work closely with the structural engineer and were available to us for suggestions and questions. The in floor heating they installed was complemented by our heating contractor, so that's proof in and of itself! Would recommend.

1 of 1 people found this review helpful.
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Company Response

Hi Leah

Thanks for the great review! We are always upfront about all costs that are associated with a project- we here at Rockbottom don't like surprises. Rockbottom Underpinning is always ready to answer any unknowns from our customers- and we ensure that everything is thoroughly explained throughout the process. Thank you for the compliment on the heated floors work! Good luck with finishing off the rest of your reno

All the best!

Rockbottom Underpinning Team

paul
paul
0 reviews Vaughan, ON
10/10

Underpinning and new foundations

Excellent service and workmanship. Personnel was very knowledgeable and accommodating with schedule updates. Project was on time and on budget which is all you can ask for.

1 of 1 people found this review helpful.
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Company Response

Hi Paul

Thanks for the kind words! Here at RockBottom we like to take pride in our work- and make sure timelines and budgets are always met. Every job is different, and sometimes we run into obstacles that make timelines difficult to achieve- but we always ensure we keep open communication between us and the customer to ensure the process runs as smoothly as possible. Hope you enjoy the new basement and good luck with the future renovations!

All the best

From The Rockbottom Underpinning Team

LUCAS G in Old Toronto
LUCAS G in Old Toronto
0 reviews Toronto, ON
5/10

Concrete basement

Made good on most of their promises initially. Good trouble shooting and problem solving abilities. They were able to complete to job quickly and came back to resolve small issues in a timely manner however once they received the full payment the did not return calls and promised to bring additional promotional materials but did not. The concrete did crack in multiple spots upon drying which I was told is likely to happen however they offered no advice or assistance and explained that it is not their field. There were some inconsistencies which I expected in an old building so I'd have to rate service as okay but falls short of great. I ended up contacting another concrete company that fixed everything for incredibly cheap.

1 of 1 people found this review helpful.
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Company Response

Hi Lucas

Thanks for the great review! Here at RockBottom no problem is too big- we find a solution for everything and always strive to create a 10 star finished project. We never leave a site without the customer being 100% satisfied.

Thank you

From the RockBottom Team

iain.robinson in Etobicoke
iain.robinson in Etobicoke
0 reviews Toronto, ON
10/10

Garage Foundation

Dion and Jamie were great, helped me navigate inspectors and options when issues came up, and were quick to deliver when it came time to do the job. Would definitely recommend again.

1 of 1 people found this review helpful.
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Company Response

Hi Iain

Thanks for the kind words! Hope your garage build is coming along nicely and ready to store your vehicle this winter! Yes, here at RockBottom Underpinning we always try to find the most efficient and cost effective solution when issues come up- we don't work any other way. We were originally planning to underpin the neighbors garage in order to complete the excavation- but due to some circumstances that came up we found a more efficient alternative (Helical Piles). RockBottom Underpinning completed all the excavation, foundation work, and slab for the new garage.

Thank you

From the RockBottom Underpinning Team

Anonymous
Anonymous
0 reviews Toronto, ON
10/10

Basement excavation

The work was completed on time and on budget. I was very comforted and felt in good hands. Dion was exceptionally patient and professional with a difficult neighbour.

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Company Response

RockBottom Underpinning ensures we are always transparent and up front with our customers in terms of timelines and budgets- we don't like surprises.

Yes, working in the city always brings up different factors that make each job different and challenging (difficult neighbours, tight access, etc) - but we always strive to get the job done with as little stress and problems for the homeowner. This job was a great example of how we handled and faced with a difficult neighbour but still were able to achieve an amazing finished project.

The RockBottom Team thanks you for your kind review and thanks for being a great customer!

All the Best

RockBottom Underpinning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rock Bottom Underpinning

We at Rock Bottom Underpinning have a team of well-experienced and qualified professionals. Our work is specialized and requires skills that not every company employees possess. We are constantly going through specialty training and
we always use high-quality tools, materials and equipment to ensure a professional finished product. Our employees are the foundation of our company and your home. Our professionals also extend beyond our company and include a list of amazing;Structural Engineers and Engineering firms, Architects and Architectural firms, Mechanical Engineers and Mechanical Engineering firms, Heating and Air Conditioning partners, Electrical firms, plumbing specialists that we have trusted throughout the years. We have all of the support required to make sure your project is completed
professionally, on time and on budget.

Rock Bottom Underpinning has been providing top-quality services to its clients for over 35 years. We treat every customer with the respect they deserve. Our team provides professional customer service to ensure that your experience is a great one.

Our team specializes in underpinning, basement additions, basement walkouts and in-floor heating, no matter how complex the job may be. We provide outstanding workmanship and exceptional service, building our reputation on honest services that our customers can trust.

Our licensed and insured team strives to do their jobs with the utmost excellence and professionalism. We’ll make sure that your project runs smoothly and seamlessly. Our team gets in, gets the job done, and gets you back to your life!

CATEGORIES
Foundations, Basement Renovation, Excavation, and Waterproofing
SERVICES
sewer and drains, underpinning, benching, concrete foundations, home renovations, bathroom, basement and kitchen renovations, waterproofing, shoring, walkways, basement walkouts, porches, concrete stairs, interior renovations, garage construction, residential remodeling
WEBSITE
http://www.rockbottomunderpinning.com
YEAR ESTABLISHED
-1999
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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