Rock Bottom Underpinning

Foundations
1750 The Queensway Toronto ON M9C 5H5
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Rock Bottom Underpinning
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Reviews for Rock Bottom Underpinning

Average customer rating:
9.7 10 (15 reviews)

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LUCAS G in Old Toronto
LUCAS G in Old Toronto
0 reviews Toronto, ON
10/10

Concrete basement

Made good on their promises. Good trouble shooting and problem solving abilities. Will recommend. They were able to complete to job quickly and came back to resolve small issues in a timely manner.

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Company Response

Hi Lucas

Thanks for the great review! Here at RockBottom no problem is too big- we find a solution for everything and always strive to create a 10 star finished project. We never leave a site without the customer being 100% satisfied.

Thank you

From the RockBottom Team

iain.robinson in Etobicoke
iain.robinson in Etobicoke
0 reviews Toronto, ON
10/10

Garage Foundation

Dion and Jamie were great, helped me navigate inspectors and options when issues came up, and were quick to deliver when it came time to do the job. Would definitely recommend again.

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Company Response

Hi Iain

Thanks for the kind words! Hope your garage build is coming along nicely and ready to store your vehicle this winter! Yes, here at RockBottom Underpinning we always try to find the most efficient and cost effective solution when issues come up- we don't work any other way. We were originally planning to underpin the neighbors garage in order to complete the excavation- but due to some circumstances that came up we found a more efficient alternative (Helical Piles). RockBottom Underpinning completed all the excavation, foundation work, and slab for the new garage.

Thank you

From the RockBottom Underpinning Team

Anonymous
Anonymous
0 reviews Toronto, ON
10/10

Basement excavation

The work was completed on time and on budget. I was very comforted and felt in good hands. Dion was exceptionally patient and professional with a difficult neighbour.

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Company Response

RockBottom Underpinning ensures we are always transparent and up front with our customers in terms of timelines and budgets- we don't like surprises.

Yes, working in the city always brings up different factors that make each job different and challenging (difficult neighbours, tight access, etc) - but we always strive to get the job done with as little stress and problems for the homeowner. This job was a great example of how we handled and faced with a difficult neighbour but still were able to achieve an amazing finished project.

The RockBottom Team thanks you for your kind review and thanks for being a great customer!

All the Best

RockBottom Underpinning Team

Private User
Private User
Private User reviews Toronto, ON
10/10

New Home Construction - Drains, Radiant Heated Floors

RockBottom did a great job with our new home builds, installed all of the basement drains & connections. The heated flooring throughout, RockBottom ran all of the pipes to all 3 floors, installed the manifolds and concrete to encase everything. And concrete front steps. What a great job! It was done professionally, quickly and efficiently, couldn't have asked for more. Great job!!!

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Company Response

Thank you for the great review! Yes, we provide our customers with all rough-ins for new drains and water connections that are necessary when completing the underpinning process. As an added service, RockBottom Underpinning supplies and installs radiant floor heating, no more heated forced air in your basement! In this project we installed this product in all three floors- ensuring a duct free home. It is our mission to provide our customers with quality workmanship and a superb final project- no matter what the scope of work is. Enjoy the new home!

Thanks for making the CONCRETE choice for all your concrete needs :)

DianeM in Toronto, Ontario
DianeM in Toronto, Ontario
3 reviews Toronto, ON
10/10

New basement walkout, new concrete porch, stone steps, interlock and retaining wall

Dion was referred to me by my structural engineer, so I knew to expect quality work from a professional. It was a big job that included excavating the front yard, constructing a new basement walkout, new front porch, stone steps, interlocking walkways and a retaining wall. Dion provided a detailed and competitive estimate for each major part of the project, and the final price was exactly in line with that. He was always available before, during and after the project was completed, for any questions or assistance needed. The team working on the project (Sergio, Joaquin and Frank) worked well together. They were very meticulous and precise especially with cutting and fitting the stones, and ensuring the grade was appropriately sloped, and both sides of the walkout walls exactly level (to the pleasant surprise of my mason guy, who came later to do brick tuck-pointing on the front facade of my house). We get a lot of pedestrian traffic in front of our house, and there were numerous comments on how great a job Dion's crew did. A number also requested business cards for their various projects. Needless to say, we are very pleased with the end result and definitely recommend Dion and his RockBottom Underpinning team.

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Company Response

Hi Diane

Thank you for the kind words, and hope you are enjoying the new look of the front yard. RockBottom strives to provide all our customers excellent customer service, superb workmanship, and amazing final products. We are always here to help. As homeowners ourselves we understand the importance of having a contractor that you can trust, has great open communication with their customers, and ensures the process is as stress free as it can be. Again we thank you Diane for choosing RockBottom Underpinning, and appreciate the recommendation to future customers. We will be sure to pass the acknowledgment on to Sergio, Frank, and Joaquin as well!

All the best

RockBottom Underpinning Team

Warren S.
Warren S.
2 reviews Toronto, ON
10/10

basement underpin

I purposely didn't review the underpin performed by Rock Bottom Underpinning as soon as they were finished because I wanted to let some time pass to see if any problems were going to present themselves. Well, it's been 3 years since the job was done and I'm very happy to report that everything's just great. There have been no issues with the new foundation (below a 100 year-old original brick foundation) or any of the infrastructure, which includes a radiant heated concrete slab. Drains are fine and floor's perfect - polished concrete - another contractor - no cracking or settling. They also installed an I-beam to support an old chimney that couldn't be removed and that's rock solid as well. I have already recommended RB to neighbours and in fact they're underpinning a house on my street right now. Great crew with solid engineering and hard working labourers who work very quickly and precisely, all led by their main contractor who's honest, affable and a fantastic problem-solver. Here's the best part: we had three quotes and theirs was the lowest - true story. Couldn't be happier with the result. Laying down on a heated concrete basement floor in the middle of winter looking up at an 8 foot ceiling is something I'd never imagined could be so satisfying. If anyone's considering this very serious alteration to their home give RB a call, even if it's just for some advice and information. My guess is that if you do decide to dig they'll be the ones on the other end of the shovels.

1 of 1 people found this review helpful.
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Company Response

Hi Warren, thank you for taking the time to write an awesome review. We strive to provide excellent quality workmanship, allowing homeowners to be left with long lasting results to their homes. We work with all types of foundation - no underpin is impossible here at Rock Bottom. I totally agree, the heated floors is an amazing feeling. Thank you for the recommendation to all your neighbors. Continue to enjoy your new basement!

Cheers

Jamie Ferreira
Business Development Manager

patrick_qu97
patrick_qu97
0 reviews Toronto, ON
10/10

Several different services

Used Rock Bottom Underpinning in late 2018 for underpinning, a walkout, and an addition for my basement project. The team at Rock Bottom was great; pricing was very competitive, and the quality of work was superb. Call and speak to either Dion or Jamie. They understand a homeowners struggles when it comes to home improvement projects and are always happy to share important information. Highly recommend Rock Bottom Underpinning for all your basement needs in Toronto

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Company Response

Hi Patrick, thank you for the great review and recommendation. As homeowners ourselves we understand the stress that comes with a project of this scope. That being said we strive to provide all our customers with a stress free, easy, affordable project. It was a pleasure working on your home, and we hope that you enjoy the new and improved changes.

Greg
Greg
0 reviews Toronto, ON
10/10

Underpinning, Walkout & Hydronic Flooring

Rock Bottoms service, team, and work was superb. Sam supervised the project from start to finish, and we couldn’t believe how quickly and efficiently the project was completed. On top of the great work provided, Rock Bottom Underpinning provided an “Underpinning Insurance Certificate” for both our house and our neighbours house as they were also underpinning the party wall. All prior contractors that we called couldn’t provide this benefit as they were not insured with such “Underpinning Insurance.” Overall a great experience - clean, efficient, and knowledgeable. I wouldn’t suggest any other underpinning company to underpin your basement

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Company Response

Hi Greg, glad you were happy with our service. Yes indeed it is important that any contractor that is is providing a homeowner with an underpinning service provides their customers with a "underpinning insurance certificate." We strive to keep our projects clean and always on schedule.

ldalimonte97
ldalimonte97
0 reviews Bradford West Gwillimbury, ON
10/10

Basement Renovations

My family and I were very pleased with the work Rock Bottom did for our basement,. They were available and flexible to discuss and resolve any issues that came up. They finished the work on time and have competitive pricing compared to the rest of the market. I would definitely recommend Rock Bottom Underpinning as I am confident they can get the job done.

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Company Response

Hi Luciano

Thank-you for taking the time to review our company on HomeStars. We ensure that we are always working alongside our customers, and keeping them as informed as we can on the different stages of the project. At Rock Bottom we are confident in the service we provide and we ensure our customers get superb workmanship throughout the whole project.

pogrodnick
pogrodnick
6 reviews Toronto, ON
10/10

Waterproof and lowered basement

Rock bottom did an awesome job with our basement. They always showed up to do the job, kept the job site clean and organized and were professional and trust-worthy. We would recommend them to anyone who needs waterproofing or is going to lower their basement.

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Company Response

Thank you for the kind words! Yes, here at Rock Bottom we strive to keep our sites clean and organized, and always ensure we stick to our schedule. Thank you for the recommendation and hope you enjoy your new basement

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rock Bottom Underpinning

Rock Bottom Underpinning has been in business since 1999, our staff has over 35 years in the construction trades industry, including concrete foundation work, sewer and drains, underpinning / benching, shoring, water proofing, walk ways, basement walk outs, porches and concrete stairs, garage construction and complete interior renovations.

CATEGORIES
Foundations, Basement Renovation, Excavation, and Waterproofing
SERVICES
sewer and drains, underpinning, benching, concrete foundations, home renovations, bathroom, basement and kitchen renovations, waterproofing, shoring, walkways, basement walkouts, porches, concrete stairs, interior renovations, garage construction, residential remodeling
WEBSITE
http://www.rockbottomunderpinning.com
YEAR ESTABLISHED
-1999
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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