Rock Bottom Underpinning

Foundations
1750 The Queensway Toronto ON M9C 5H5
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Foundations
Rock Bottom Underpinning
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93%

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Reviews for Rock Bottom Underpinning

Average customer rating:
9.6 10 (55 reviews)

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meni
meni
0 reviews Toronto, ON
10/10

Home Owner

The work the Rock Bottom team did far exceeded our expectations. They're solution focused and have an established methodology allowing them to execute seamlessly and on time but also be agile when there's changes to the original plan. Our original quote (above) was for only underpinning ( 4ft deep / 25x45 area) but the project grew to heated floors, a walk out and, an extension. When we realized we wanted to do all the additional items, the Rock Bottom team had no hesitation about doing the additional work. In fact they were able to provide us additional input on design and structure and their pricing was fair. We really felt they were invested in the work they were doing and our ultimate goals for optimizing our space.
Professional, organized, transparent, subject matter experts and again solution- oriented. They managed the process from start to finish and were reachable at all times. They were excellent at working with other trades in the house and coordinting inpections with the city inpectors and respectful of neighbours property. Very important!!
We were grateful for their ability to breakdown and simplify complicated construction issues around method and application. We were given options to help us make decisions based on budget and overall goals. Very inclusive, responsive, and transparent.
We received 4 quotes and their pricing was competitive but the main reason we selected them was their immediate and consistent client engagement at the beginning of the process. From first conversation to the very end, always buttoned up ready. I wouldn't hesitate to recommend and plan on working with them again. An absolute pleasure to work with and wish them continued success!

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mark in Toronto
mark in Toronto
1 review Toronto, ON
9/10

Basement underpinning

Total pros. Great communication. Efficient and to schedule. What more can I say but I recommend.

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Company Response

It was a pleasure working with you Mark

Thank you

The Rock Bottom Underpinning Team

Adam in Toronto
Adam in Toronto
1 review Toronto, ON
10/10

Underpinning and foundation

Jamie was the project manger on my site and was great to work with. Him and the owner Dion were very communicative and helpful throughout the whole project.
Sergio the foreman was the star of the show. I really enjoyed having him on my site and he and his team made the work seem effortless and we’re always happy to keep the site clean.
Overall the entire operation was very professional and I would definitely recommend them to other general contractors like myself.

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Company Response

Hi Adam

Thanks for the awesome review! It was a pleasure working with you and Mark. Looking forward to seeing the rest of your project!

The Rock Bottom Underpinning Team

gegan76 in Etobicoke
gegan76 in Etobicoke
0 reviews Toronto, ON
10/10

Underpinning and excavation

RockBottom is professional! They were fast and efficient and work with us for any concernes we brought up. All of our neighbours even commented on how nice all the crew are. I would recommend them to anyone looking to have them do work them.

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Company Response

Hi Gerry

It was a pleasure working with you over the last few weeks. Rock Bottom Underpinning is very happy that your extremely happy with our crew, workmanship and final product. Can't wait to see the finished basement

Thanks

The Rock Bottom Underpinning Team

Jen
Jen
0 reviews Toronto, ON
10/10

Basement Underpinning

Very impressed with the speed and quality Rock Bottom provided for our basement underpin. The crew led by Sergio and Quim were very professional and everyone was great to work with. Would highly recommend Rock Bottom to anyone looking to underpin their basement.

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Company Response

Hi Jen

Thanks for the awesome review! Very excited to see the final product. We will pass on the message to the crew

Thank you

The RockBottom Underpinning Team

Ice in Toronto
Ice in Toronto
1 review Toronto, ON
10/10

Underpinning and Excavation

Jamie and the crew did an amazing job underpinning the basement and excavating/building the foundation for the addition. The job was completed ahead of schedule and all ready for framing.

Can't wait to have the guys over for the next project - Garage!

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Company Response

Hi Ice

Thanks for the amazing review! The house looks amazing- hope the rest of the project continues to run smoothly. We are very excited to get the garage project going for you this summer! It was a pleasure working on your underpin/addition and we appreciate the continued support and confidence in Rock Bottom Underpinning

Thank you

The Rock Bottom Underpinning Team

Kia
Kia
0 reviews Toronto, ON
9/10

Basement Underpinning

I had a good and pleasant experience hiring this company to lower my basement’s floor, had a very hard working crew working at my house from start to finish with no delays along the way. I would defiantly recommend this company to others. Jamie, Deon. Frank and the crew were all awesome.

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Company Response

Hi Kia

Thanks for the review! Enjoy your new basement

Thanks

The Rock Bottom Underpinning Team!

alb.prina in Etobicoke
alb.prina in Etobicoke
0 reviews Toronto, ON
10/10

Basement Underpinning

If you want the best underpinners out there, look no further! Rock Bottom's professionalism was impressive from the very first day, Jamie kept us up to date through the entire process and ensured all customer expectations were met.

The site crew was absolutely outstanding and very skilled. They dealt with issues quickly and efficiently and were always happy to show you the progress first hand.

Wouldn't hesitate for a second to recommend Rock Bottom to anyone that want's to tackle any kind of underpinning project, of any size and any complexity.

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Company Response

Hi Alberto,

Thanks for the kind words! We are very happy to hear that you are extremely satisfied with Rock Bottom Underpinning's services. Very true, Rock Bottom can handle any underpin!

Thank you

The Rock Bottom Underpinning Team!

Private User
Private User
0 reviews Toronto, ON
10/10

Basement Underpinning and Excavation

Quality results, timely delivery, competitive pricing - well deserving of 10 stars. Highly recommend!
Special thanks to Jamie for being so patient with me throughout every step of this project. Having no prior background on basement excavations or underpinning, Jamie shared tons of valuable knowledge and always provided prompt responses to my questions every step of the way.
I also really appreciated how Dion demonstrated he was invested in our project, as though it was his own basement!

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Company Response

Hi Amanda!

Thanks for the awesome review! Yes, you're right, we love to treat all our projects like our own home! Hope you enjoy your new lowered basement! Good luck with the rest of the reno

Thank you

Rock Bottom Underpinning Team

Andrew in Toronto
Andrew in Toronto
0 reviews Toronto, ON
10/10

Underpinning

Underpinning being a major undertaking, I wanted to feel comfortable with who the people doing the work. From the beginning, the team at Rock Bottom made me feel the most comfortable. There was a lot of water during the underpinning and the crew kept us informed the whole time. Sam and his crew are great. Suggest people get to know these guys if you have them. Through all the water, hand mixing the concrete (due to the amount of water and need to do less sections at a time), there was never a mention of any extras and the job was complete on time and as quoted. The guys at Rock Bottom are great, professional and I would highly recommend them to anyone looking to underpin.

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Company Response

Hi Andrew,

Thank you for the awesome review. Sam and his crew were very happy to have completed your project. Like you mentioned, it was an extremely wet one, but in the end Rock Bottom Underpinning got it done. We value our word, and never come up with extra costs throughout the project. As an experienced underpin company, we use our knowledge and experience to quote jobs accordingly so our customers are able to budget appropriately well before the project begins. Good luck with the rest of your renovation Andrew!

Thank-you

The Rock Bottom Underpinning Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rock Bottom Underpinning

We at Rock Bottom Underpinning have a team of well-experienced and qualified professionals. Our work is specialized and requires skills that not every company employees possess. We are constantly going through specialty training and
we always use high-quality tools, materials and equipment to ensure a professional finished product. Our employees are the foundation of our company and your home. Our professionals also extend beyond our company and include a list of amazing;Structural Engineers and Engineering firms, Architects and Architectural firms, Mechanical Engineers and Mechanical Engineering firms, Heating and Air Conditioning partners, Electrical firms, plumbing specialists that we have trusted throughout the years. We have all of the support required to make sure your project is completed
professionally, on time and on budget.

Rock Bottom Underpinning has been providing top-quality services to its clients for over 35 years. We treat every customer with the respect they deserve. Our team provides professional customer service to ensure that your experience is a great one.

Our team specializes in underpinning, basement additions, basement walkouts and in-floor heating, no matter how complex the job may be. We provide outstanding workmanship and exceptional service, building our reputation on honest services that our customers can trust.

Our licensed and insured team strives to do their jobs with the utmost excellence and professionalism. We’ll make sure that your project runs smoothly and seamlessly. Our team gets in, gets the job done, and gets you back to your life!

CATEGORIES
Foundations
SERVICES
sewer and drains, underpinning, benching, concrete foundations, home renovations, bathroom, basement and kitchen renovations, waterproofing, shoring, walkways, basement walkouts, porches, concrete stairs, interior renovations, garage construction, residential remodeling
WEBSITE
http://www.rockbottomunderpinning.com
YEAR ESTABLISHED
-1999
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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