Basement Brothers

Basement Renovation
1064 cumming blvd Milton ON L9T 6T3
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24%

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Reviews by rating (past 12 months)

Reviews for Basement Brothers

Average customer rating:
3 10 (3 reviews)

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Private User
Private User
Private User reviews , SK
0/10

Basement reno

Do not use this company, they took payment in full and never completed the work. The standard of work was dreadful, used cheap pipes which leaked and the ceiling has now collapsed. Do not touch with a 10 foot pole!!!!

2 of 2 people found this review helpful.
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Brian
Brian
2 reviews Toronto, ON
0/10

home renovation

I hired Nick and Matt from "MM Flooring and renovations" also known as "basement brothers" to do main floor renovation paid $30,000 and stopped showing up to job after 1 month of work and didn't show again until 2 months later. They didn't finish job and didn't provide a receipt for which we agreed on in our contract. craftsmanship was horrible eg. railing spindles were secured by nailing through top of hand rail! Spindles not evenly spaced, exterior door not hung plumb or square, door beaten with a hammer to stop rubbing because not squared in jamb properly, laminate floor not completed, nails driven through laminate floor, trim not completed, closet doors not installed, transition pieces not installed. list goes on.

Review has 1 previous version
5 of 5 people found this review helpful.
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Company Response

Long story short. Work began at brains home. First conversation before starting work was...it is a rental property the quality doesn't have to be good. Once he saw our workmanship was better then he asked for he began asking for more work,which we eventually conducted. All was going well until About 95% of the job was complete asked our company to write two FAKE FALSE invoices stating that we have done work on his Barrie property totalling higher totals . He had made this request so he said he can recieve a pay back from the government !! We have this paper stating his address in Barrie and requesting exterior landscaping work which our company does not even specialize in!! All this from a government worker who is in the fire department ....once we did not meet his sneaky request he decided to immediately post this review with nonsense allegations trying to ruin out almost perfect reputation. It is sad that good contracting companies have no protection only customers! He posted pictures of his old section of his home we did not even do work on.....be aware of this type of customers. Next time Brian post real reviews on how you asked a good trust worthy contracting company who catered to you to provide you with false invoices! He was reported to the fraud department to the government.

Nick T from Milton
Nick T from Milton
1 review Milton, ON

First Review

9/10

hardwood floors

I have used the brothers on 3 homes since 2009 to complete new hardwood floors throughout my home. I wouldn't recommend anyone else, nor would I recommend a company unless they were up to my standards. The brothers are timely and very competent when it comes to complex jobs throughout our home. We have now purchased a new home and will be using the brothers to complete and update our new place to make it just ours!! Thanks Matt and Nick for all your hard work over the years

0 of 2 people found this review helpful.
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Company Response

Hi Mr. Tripp. Pleasure working with you and your family. We are looking forward to working with you in the near future on your new home.

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