We moved into our home in the end of June and noticed our neighbour next-door had a beautiful Patio. Knowing we wanted to create a living space in our backyard we asked them who did their interlock patio. They told us that they had looked around and came across TLC on homestars. They were very happy with the service and workmanship that Chris and his company provided and highly recommended them to us.
I had emailed Chris to let him know we would love to have him come take a look and give us some ideas of what we could do with our backyard. From the day we met him he was very professional and straightforward and never pushy.
He listened to our ideas and drew up some rough plans based on our budget. Once we had decided on the work to be done he gave us a catalogue of the product he uses and had it sectioned according to price tiers. The whole process was fantastic - he came out from Ajax on the weekend to meet with us and show us the different types of stones that he uses and gave us a few to keep in the backyard so we could look at them in all lights and compare until we had made up our mind.
We thought that we weren't going to be able to have him start on the job until October as he was booked until fall. But fortunately for us he had an opening the first week of September and would be able to fit us in. He and his crew started their prep the Friday before the long weekend and started the job the following Tuesday. Everyday they made sure to clean up at the end of the day and left their tools and supplies neat and tidy and out of our way. The amount of preparation that they put into the foundation of the patio was truly mind boggling. I can see how he is able to guarantee his workmanship because he does it right every step of the way.
We are so very happy with our new patio and custom staircase!!! It is truly gorgeous! We are extremely satisfied with his work and would HIGHLY recommend TLC to anyone who is looking for a quality interlocking patio or landscaping. Thanks Again to Chris and his team. We couldn't be happier with our new patio and staircase!!
- Approximate cost of services:
- $11,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Wowwww, that is wonderful to read. Your review is everything we aim for as a company, ensuring the process is smooth, effective and even fun for the clients. Thank you both for your co-operation and decision making through-out the project. Enjoy the new patio!