Electroguy

Alarm Systems
79 Ault Cres Whitby ON L1M2G7
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98%

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Reviews for Electroguy

Average customer rating:
10 10 (15 reviews)

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JR in Durham Region, Ontario
JR in Durham Region, Ontario
1 review Whitby, ON
10/10

Thorough Service with Antenna Replacement

Dax first responded to my request to repoint my existing OTA TV antenna, a DB8. This antenna had been in place for about six years, but in the Fall of 2020 we started getting lower quality reception, which I attributed to the antenna having come out of alignment due to high winds.

On his first visit the antenna was manipulated for some minor enhancements, but after a few days it was apparent that there was no meaningful improvement.

Dax returned and offered to repoint my antenna again and also tried his two "go to" antennas to determine which offered the best reception.

In the end one of his antennas was the right choice and I'm very happy with the results, and have upgraded my antenna to one that he offers (it also has a much smaller footprint on my roof).

It took us a while to get there, but we're back to getting 39 channels. We have lost signal to one we used to get, but it appears that's a function of the origin of the signal, and not the antenna - such is life.

I wouldn't hesitate to recommend Dax to anyone who is looking to "cut the cord" and switch to an antenna for their broadcast television.

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Company Response

Hello we have not heard from you since we re-adjusted your antenna a few months ago. If you were unhappy with the service just call us or email us and we would be happy to look at it. We did not install your original antenna that blew the opposite direction in the wind. When we re-tune an antenna that has moved we use a compass to point it at the towers. Since the towers don't move this is an accurate way to tune an antenna. The antenna that I install usually has no problem with reception in Whitby. I have also never had one of my antennas blow out of alignments from the wind. Seems like the original installation company did not tighten things properly and now I am taking the blame for reception problems. Send me an email and we can see how we might fix this for you. We do have a minimum service call charge to climb on the roof in the winter. Thanks

William Vincent in East york
William Vincent in East york
3 reviews Toronto, ON
10/10

Cameras System Installed Home

Daxton did an amazing job! Excellent communication, wiring and final installation. I had a major renovation done in my home and Dax did the pre-wiring. Several months later he was back to install the equipment and finish off the job. He was always prompt with information, appointments and was very patient when it came to explaining how the system worked. A few days after he finished I had some questions and he was again very helpful and fast to respond. One of the best contractors that I have ever hired in Toronto.

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Private User
Private User
Private User reviews Toronto, ON
10/10

High Def TV Antenna Installation

On May 22, 2019, Dax - the Electroguy - installed a new High Def TV antenna at my house. I am happy to say that I now receive 37 tv channels. Dax advised the best place to put the antenna, installed it in no time at all and then tested the signal reception. We have dual lines in the house and he found that the one we initially connected to had a short in it. He switched the signal to the second line and voila, 37 picture perfect tv stations are now available to us. Great job Dax!

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scupperman in Blackstock
scupperman in Blackstock
1 review Blackstock, ON
10/10

cctv install in blackstock

Dax upgraded my old cctv system at a great price with an efficient install. he spent extra time and effort getting my crappy country internet working great for remote viewing as well as showing up 6 months later after one of my cameras had issues and promptly swapped it out and some connectors as a failsafe measure.
Not common these days - a guy who supplies great work at a great price and is willing to stand by it down the line. Go to Electroguy!!

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Raj
Raj
2 reviews Toronto, ON
10/10

Security Cam installation/Cell Phone booster/home LAN

Installed Cell Phone Booster and now all cell phone network bars are visible.
installed a 16 port Gigabyte hub, wired cat6 through out the house.
installed 4 day and night security cameras, all wired, no Wi-Fi issues.
Unbelievably reasonable pricing, Dax and his aide Sheldon was very knowledgeable and experienced. One of the very few people I know who keeps their word. fortunate to be associated with.

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Tarrah in Ayton
Tarrah in Ayton
1 review Ayton, ON
10/10

Fast Service and Clear instructions

We have a barn that is too far from the house for other wireless camera systems. We tried EVERYTHING, and then we found Electroguy. We had the system shipped to us, and were able to follow the instructions ourselves. Daxton was prompt with assistance and the result was literally lifechanging- during lambing season we can now check on our sheep from the comfort of our beds instead of schlepping out to the barn in the middle of the night.

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Edwin in Badjeros
Edwin in Badjeros
1 review Badjeros, ON
10/10

PTZ Camera X30

The 30X PTZ camera is a wonderful camera for any farm application, i really like it and i would recommend it whoever deals with livestock, very clear and versatile, i would go for PTZ camera going forward if i would need one.

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Company Response

thank you

Ted in Toronto
Ted in Toronto
1 review Vaughan, ON
10/10

Optimise existing DB8e antenna

I own a DB8e antenna and was able to catch 24 channels from my home in Thornhill. I saw Electroguy's youtube videos and was impressed with how his installs yielded more channels. I contacted him and he tried different antenna's (i.e. DB4e and the Eaglestar). In the end, I stuck with my DB8e antenna but he changed the angle of the bays to face directly towards the towers. As a result, I now catch 33 clear channels. I appreciate the time he took to try different antennas and configurations in order to get the most optimal reception. I highly recommend Electroguy.

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Company Response

thanks for the review

Jason in Whitby
Jason in Whitby
1 review Whitby, ON
10/10

HD ANTENNA and overall amazing customer service

Dax installed an HD Antenna for me 2 years ago. Since then my family and I have never thought about going back to big cable. The savings are huge, which started after only 3 months after the initial investment.
Customer services is second to none. Dax installed additional connections in my home quickly and mess free. He stands by his products and service. I would not hesitate to recommend Electroguy for any of your audio/video installation and security needs.

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Company Response

Hi thanks for the positive reply Jason. We appreciate for customers like yourself

Rob in Collingwood
Rob in Collingwood
1 review Collingwood, ON
10/10

Cell Phone Booster

Daxton and his team were professional and courteous. They showed up on time and cleaned up after themselves on the way out. They took us from zero bars to five bars in a metal building. Very pleased with their service and I would have no issues using them again.

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Company Response

Thanks Rob for the review. Happy that we were able to do business and fix your low signal issues with your cell phone

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Electroguy

We provide sales, service and installations of security camera systems, hdtv antennas, cell phone boosters, barn cameras, wireless networking, home theatre, cabling and wiring for home, business, commercial, offices and more.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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