Fieldmasters Synthetic Grass & Landscape Design

Landscape Contractors & Designers
Oakville ON L6H 1R3
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Fieldmasters Synthetic Grass & Landscape Design
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85%

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Reviews for Fieldmasters Synthetic Grass & Landscape Design

Average customer rating:
8.5 10 (86 reviews)

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Tony from Thornhill
Tony from Thornhill
1 review Markham, ON
10/10

Artificial turf installation

Josh and Fieldmasters did a great job on installing our artificial turf. He responded to our quote request right away, came by our house and did a great job with telling us about his products, and did not try to hard sell us.

After we signed the contract, Josh arranged his team to come pretty quickly and his team did a fantastic job on installing. Our yard is amazing now and we will really enjoy it this summer and beyond!

Thanks to Josh and the entire Fieldmasters team for a great experience!

Approximate cost of services:
$16,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks, Tony. Wishing you years of enjoyment ahead. Have a great summer.

Julie in Toronto
Julie in Toronto
0 reviews Toronto, ON
10/10

Artificial turf in our backyard

What an amazing team with Fieldmasters. The jnstallation team (Devante, Michael, Josh and Jayden) were an absolute dream. They were courteous, on time and the end product looks absolotely fantatic. no more mowing. picking weeds or watering. Worth every penny

Approximate cost of services:
$20,000.00
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Company Response

Thanks again, Julie. It was a pleasure working with you, too. Nice words have been passed on to the team. We're also proud of their work and diligence. Have a great summer ahead.

Melanie in
Melanie in
2 reviews Vaughan, ON
1/10

Artificial turf

I have never written a negative review before. However, I feel compelled to write this because getting artificial turf is a big investment and I wish others would have guided me away from this company. They changed the price of some materials midway through the project, were careless and unprofessional (high while working, covered trash/kids toys with the turf instead of moving it aside, broke things without mentioning it to me, didetc.). When I mentioned that the crew missed stapling the turf down in some areas,
the person I dealt with gave me a stack of staples to fix it
with. The person I dealt with was very attentive up to the point that he got my $. (It was my error to pay before the job was 100% complete!). Once paid, he did not complete the job. When I called, the person I dealt with blamed his staff and made more promises he did not keep. I wanted a receipt in case of warranty issues and he made a huge deal about it. 7 months later and the job remains unfinished, trash and landscaping materials are left on my property, and I still don’t have a receipt. I’m very disappointed in the way we’ve been treated and would not recommend this company to anyone, even if their product is good.

Approximate cost of services:
$30,000.00
2 of 2 people found this review helpful.
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Arnaud in Richmond Hill
Arnaud in Richmond Hill
0 reviews Toronto, ON
10/10

Artificial turf installation

It was a really pleasant experience. The installation crew were really professional, efficient and friendly. The attention to detail was amazing.

They didn't make a mess while working. They ask you for quick feedback to make sure you understand each stage.

Sale process was insightful. They take the time to educate you. Customer service is quick and responsive.

Approximate cost of services:
$7,000.00
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Belle in Ottawa
Belle in Ottawa
1 review Ottawa, ON
0/10

Very poor service! Do not use these guys!

These guys are quick to come when they want job after they get paid dint expect them to honor warranty. Plus they over charge, customer service is pokr. Quality of job is below average, not durable

Approximate cost of services:
$3,700.00
2 of 2 people found this review helpful.
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Company Response

So, since we don't do work in Ottawa, this is unfortunately a fake review.

Private User
Private User
Private User reviews Vaughan, ON
1/10

Level ground and install turf

I am extremely disappointed with the service of fieldmasters. Not even a year after having the turf installed it began to flip over exposing the staples. The lawn is no longer leveled, plenty of dips and bumps all around my lawn. This became very dangerous for my small children. Spoke to Josh to have the problem fixed under the warranty. He agreed to come and set a date. They never showed, after several ignored calls and message we set another date. Again they did not show. Now 2 months has gone by and Josh and his team have not fixed my lawn. I would never use or recommend this company again. There warranty will not be honored.

Approximate cost of services:
$8,000.00
2 of 2 people found this review helpful.
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Putting Green
Putting Green
0 reviews King City, ON
7/10

Putting Green

Originally had an issue with the completion of the Putting Green due to the electrician who installed the lighting in the cups ruining the work done by Fieldmasters and it was not originally rectified when the carpet was replaced. Josh was finally able to get his crew back to our place, and fix everything to our satisfaction. It took sometime due to Covid but everything is now as we had imagined. Thanks Josh for your committment to make this right.

Approximate cost of services:
$30,000.00
1 of 1 people found this review helpful.
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2016jaguar
2016jaguar
3 reviews Oakville, ON
1/10

Very unhappy

After over a year of install. It’s still not right. Joint seam is so obvious. Difficult times getting Josh to respond. Workers were hard workers though. Would not recommend the higher grade turf at all, if that’s the real problem of “peaking” seam. Expensive for the quality of install.

Approximate cost of services:
$4,000.00
3 of 3 people found this review helpful.
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Private User
Private User
Private User reviews Milton, ON
10/10

Backyard Oasis Synthetic Turf

Fieldmasters installed synthetic turf in both our front and back yards. We had pretty high needs; we've invested a lot in our back yard so it had to look great (and natural) and perform to a high standard in terms of durability and drainage.

It looks great and the service was amazing. Josh is completely knowledgable and was incredibly responsive from beginning to end. The crew was absolutely meticulous, literally down on their hands and knees for the installation.

As a veterinarian with two dogs, the 100% porous backing of the product was critical to me, not only to enable the dog urine to drain away, but to prevent any standing water or boggy areas that can create an environment for certain diseases.

Josh and his crew were a complete pleasure to work with and I highly recommend Fieldmasters.

Approximate cost of services:
$30,000.00
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4gc22 in Brampton
4gc22 in Brampton
1 review Brampton, ON
10/10

Turf to replace grass

I researched a lot before I settled on Fieldmastera. They’re AMAZING, love their communication and dedication! I felt like our questions were all answered and they were honest about pricing and how long it would take. Super flexible and easy to work with and the product is absolutely perfect. We could not be happier!!

Approximate cost of services:
$10,000.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fieldmasters Synthetic Grass & Landscape Design

Muddy or unkept yard from children playing, pets, tree-shade, or from raccoons, squirrels, and other pests? Tired of lawn maintenance?

Make your yard beautiful and easy to care for, and we look forward to the opportunity to work together.

Fieldmasters Synthetic Grass is second to none in the synthetic turf industry. Since 1991 we have provided the Canadian market with high-quality artificial turf products that are ideal for putting or golf greens, playgrounds, landscaping and more.

Due to increasing water shortages and environmental concerns regarding chemicals and lawn fertilizers, more homeowners, business owners, and city governments are opting to install our products. Our synthetic grass eliminates the need for constant maintenance such as irrigation, mowing, fertilizing, and aerating. It's also a great solution for muddy back yards with the challenges of pets and kids.

Fieldmasters products are durable, versatile, safe, and economical. Most importantly, they look and feel so much like real natural sod that they enhance the look of any residential or commercial landscape. We are proud to offer our clients a high-quality product that will stand the test of time.

We also offer landscape and design assistance for residential, recreational and commercial properties.

Residential: Grass replacement (back yard, front yard, balconies, roof tops), pool deck covering, interlocking patios, retaining walls, fencing, path ways and flag stones.

Recreational: Sports fields such as soccer, football, lacrosse, bocce, and lawn bowling.

Commercial: Day cares, community centres, dog kennels, dog spas, fitness centres.

....and many more!

- We are proudly Canadian - a 30-year old family business
- We are located in GTA, and work all over the province
- Our product is North American made from one of the largest artificial turf manufacturers in the world. They are leaders in manufacturing artificial turf for various uses, industries and geographic locations
- Our turf is technologically advanced synthetic turf system that is engineered for durability, performance, and appearance
- Our backing is a premium design/quality, resulting in better drainage, and it is better suited for pet management and weed prevention
- Our product is 100% lead-free, PFA-free, nor is it made with any PVC (Polyvinyl Cloride).
- Our product doesn’t attract insects, animals won’t eat it, weeds will not grow through it, it's allergen-free, and accidents wash right through
- Our product is designed for high human and non-human traffic, rain, snow, high winds, and sun
- 15 year warranty on turf and labour
- Fully insured and WSIB
- Many references (see the pictures for a small sample of what we have accomplished)

CATEGORIES
Landscape Contractors & Designers
WEBSITE
https://fieldmasters.ca
YEAR ESTABLISHED
1993
NUMBER OF EMPLOYEES
20
RETURN POLICY
15-year guarantee
PAYMENT METHOD
Etransfer, cash
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
Generally 150 square feet
WARRANTY TERMS
15-years on materials and labour
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