Skywest Renovations

Renovation Advisors
707-737 13 Avenue Southwest Calgary AB T2R1H3
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HomeStars  >  Renovation Advisors in Calgary  >  Skywest Renovations
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22%

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Reviews for Skywest Renovations

Average customer rating:
2.6 10 (5 reviews)

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Linda Gabbin from Calgary
Linda Gabbin from Calgary
1 review Calgary, AB
1/10

Entire interior of two storey

We contracted Shane to renovate our entire interior house, Kitchen, remove bearing wall, doors, baseboards, window casing, bathrooms, hardwood floors on both main and upper levels, new railing on staircase, etc. The renovation started in March 2014 and was to be completed in 4 months. We had to move out of our house for 7 months and the reno was not fully completed until November of 2015. We had many of his subcontractors threatening to put a lien against our house as he did not pay them. His own workers never stayed more than a couple of hours and maybe showed up 3 times a week. Shane was hired to oversee the job and only would check it out after we would send him text after text or email after email, with our complaints. We would have been far better off overing this job ourselves and hiring our own contractor.
However after saying all of that when our house was finally finished it is beautiful.

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Paul Rubner from Calgary
Paul Rubner from Calgary
1 review Calgary, AB
10/10

House renovation

We first met Shane at the Home Show, and were immediately impressed with his professionalism and his understanding of what it was we wanted to have done. Initially we had spoken about just a kitchen reno, but quickly realized that once we started, it just made sense to all of our anticipated renos at once. This was no small job, as it included moving a load-bearing wall, and a complete interior demo, from ceiling to floor, and everything in between.

Shane kept in constant contact throughout this process, which spanned approximately 5 months. The work included knock-down ceilings, hardwood and tile throughout on two floors, all new interior doors, new furnace and water heater, all window and door trim, baseboards, granite in the kitchen and bathrooms, stone fireplace, and doubling the size of the kitchen, which brought us to Shane in the first place. The kitchen in our home, like many, is the focal point, and never fails to draw compliments when people see not only the cabinets (which are awesome), but the custom backsplash, the island, and the counter tops.

Shane was professional throughout the project, which wasn't without it's hiccups, but they were very small when you take time to consider all the trades, sub-contractors, and schedules that have to work together. This was a big project, which we are super happy with. The compliments we get when people see the results, including a number of family and friends that are tradespeople, confirm to us that we made the right choice when choosing a contractor. Shane thanks, and we would, and have, recommend you to anyone that is looking to have a quality reno done.

Paul & Wendy Rubner

0 of 1 people found this review helpful.
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Terry Levinsky from Calgary
Terry Levinsky from Calgary
1 review Calgary, AB
0/10

Kitchen Renovation

Its been four months since Shane and Skywest have said they would complete the kitchen renovation. We have had promise after promise, doors ore ordered,doors are done,doors are being shipped but they have not shown up.Shane has made promise after promise,says his supplier will not contact him or work with him. As of today we are firing him and his company and hiring a contractor to complete the job. If anyone wants to use this company i would say have him do the work first then pay him for the work, or hold back 50% of the contract.

4 of 5 people found this review helpful.
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Company Response

We did have some issues with completion of the kitchen project for this client but in the end we did not get fired as the client states above as we worked it out with them and were able to complete the kitchen 100% and the client paid the final bill as contracted on November 3rd, 2013.

The kitchen was initially installed and looked fantastic. I believe the clients would agree. There was one cabinet door missing and the two upper corner doors were 1/4" too narrow. We asked our kitchen company to order the 3 doors necessary to complete the kitchen as soon as possible. The granite was installed and the clients had a very useable kitchen that was 99% complete and only missing the 3 doors that were re-ordered. We were told by our supplier that the doors were ordered and would be installed in approx. 4 weeks from the order date but could be longer due to high volume and issues with supply resulting from the flood we experienced last year. The issue escalated when the supply company apparently had an issue with their order process and the doors were delayed. We were told they would be ready and relay this to the client only to find out later that they were not ready and needed more time. We since parted ways with that kitchen subcontractor and now order direct from a Calgary-based kitchen manufacturer that we have known well for over 5 years. Their product is first-rate and have a much faster turnaround time.

The "promises" that were made were based on being told by our subcontractor "the parts will be ready any day" and then later find out that it wasn't the case. We were relaying information from our supplier and when it didn't happen as we were told the client became frustrated and disbelieving. We understand they were feeling frustrated and wanted to be done 100%. We wanted nothing more than to get the service doors completed and installed to be 100% done as well.

It is the client's prerogative to give whatever feedback they feel is warranted but we are surprised by receiving a "0" and feel that it is the result of being frustrated with the delay. The kitchen looks spectacular and is a very high quality product and renovation. Even the reviewers wife said that she loves her kitchen. We only use high quality suppliers and tradespeople for our projects.

We take pride in the high quality renovation we provided to these clients. We apologized to them for the delay and although they provided such a poor review we still wish them all the best and hope they enjoy their beautiful kitchen for years to come.

Gabrielle Maclennan from Calgary
Gabrielle Maclennan from Calgary
2 reviews Calgary, AB
2/10

Kitchen Renovation

Skywest does nice work, IF you can get them to show up. It's been 5 months since they started my kitchen renovation and it's still not finished. The owner Shane will promise you the Earth but when it actually comes time to do the work, his contractors are nowhere to be found. It's impossible to communicate with anyone because no one will return phone calls or texts. The only reason my kitchen is as finished as it is is because I had to resort to threats to call the BBB. I finally have a usable kitchen again but there are still issues that haven't been addressed. We actually had to do some of the work ourselves just so we could use our outlets again. The quality of the work is good but if you are on a timeline, definitely find someone else.

4 of 4 people found this review helpful.
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