Distinct Heating & Cooling

Heating & Air Conditioning
194 Chapalina Close SE Calgary AB T2X 3W3
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Distinct Heating & Cooling
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99%

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Reviews by rating (past 12 months)
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Best of 2021 winner 7 timesBest of 2021winner 7 times

Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (222 reviews)

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Warren
Warren
6 reviews Calgary, AB
10/10

Annual maintenance

Scheduling our annual service is always very easy. We have had the same tech over the past few years and he is very efficient and very easy to talk to about any concerns. He also noticed a problem while here and replaced a few parts (warranty) to help keep everything running smoothly. We have been exceptionally pleased with the whole gang at Distinct Heating and have also enlisted then to install our AC next spring

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Company Response

Hi Warren, thank you so much for the wonderful 10* review of our company. We are honoured when our valued customers continue to choose our company year after year and we appreciate your ongoing support of our business. We look forward to working with you on your next project soon and you can be confident that you will received the same, top notch level of service from our team. We hope you have a terrific day!

Paul Magnuson in Calgary
Paul Magnuson in Calgary
1 review Calgary, AB
10/10

Great service, great team.

Nate and his team were a pleasure to work with start to finish and kept us informed of all the details through the process. Great team and great service. Thanks!

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Sherrie
Sherrie
0 reviews Calgary, AB
10/10

Simply the best quality and service - furnace & humidifier repair and maintenance

Hands down THE best! Their technician was very professional, courteous, friendly, prompt, and always answers all of our questions. I also love that they send out a bio of the technician when they're on their way (along with a pic so you know who to expect) They go out of their way to make sure everything is done correctly the first time - and they explain everything so well. We've used this company quite a few times over the years for various services in our homes.
The office manager, Dannii is also amazing!

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Greg
Greg
1 review Calgary, AB
10/10

New furnace and AC

We had our furnace upgraded to new, along with a new thermostat, and added new A/C. Fantastic service from quotation stage to final invoice. Nate was honest and covered all aspects of this project. Every detail was covered. Technicians, Aden and Christian always on time, cleaned up after every work day, and answered all of my questions. Very professional and knowledgeable. Office staff verified all appointments through email. Thumbs up and I'd highly recommend using Distinct for any of your cooling or heating requirement.

Thanks Nate and Company...

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Company Response

Hi Greg, thank you for taking the time to leave us this wonderful 10* review. We appreciate your kind words and your high recommendation of our company to others. The areas you mentioned such as honesty, fantastic service, and professional/knowledgable technicians are what we hope to bring to every single project we attend. We are so glad that you felt the benefits of those things and we look forward to providing you with excellent customer care for many years to come. Thank you for welcoming our technicians into your home - you were a pleasure to work with. Have a great day!

Alissa
Alissa
1 review Calgary, AB
10/10

Maintenance, Troubleshooting & Service

After months of trouble shooting with other trades, I was referred to Distinct Heating after I was told to get my furnace checked. The service from this company has exceeded expectations. The standard of customer service values, that often is lost in many companies these days, Distinct stands out on top! It was Jordans’s thoroughness, testing, and details to his job that caught attention to a massive heat exchanger problem. Follow through and quality service is their standard.

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Company Response

Hi Alissa, thank you for this fantastic 10* review of our company. Genuine customer service and superior customer care are definitely high on our list of core values as a company. We are delighted that you chose our company to complete this work for you and we thank you for the plus points that you highlighted in your feedback. We appreciate your recommendation of our company to others and we hope that we can find other awesome customers like you! Have a terrific day!

Sharon
Sharon
11 reviews Calgary, AB
10/10

Annual furnace & AC inspection

Distinct Heating & Cooling installed our furnace & AC 4 yrs ago. Nate the owner met with us first. The 2 installers were awesome. Each year Ed comes out to inspect everything & change filters as well as any parts (under warranty) if needed. Ed is a great guy -friendly, professional, and knows his business. We always enjoy seeing Ed each year. He is very patient & always answers all our questions. We have been very happy with Distinct H&C and would recommend them for any heating & cooling needs.

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Company Response

Hi Sharon, thank you for taking the time to write this wonderful 10* review of our company. We are always so delighted when our customers return to us year after year. Our Journeyman technicians have been with our company for many years and they enjoy seeing familiar faces and catching up with our customers annually. We appreciate your support of our business, it is always a pleasure to work with you and we look forward to serving you for many more years to come. Have a wonderful day!

Private User
Private User
Private User reviews Calgary, AB
10/10

Maintenance

Ed was very patient and carefully cleaned our system. He took time to respond to questions and made recommendations to help preserve our unit and save cost. Ed has excellent customer service approach and we’ll recommend him any day. Thanks Distinct HVAC

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Company Response

Good afternoon and thank you for your 10* review of your experience with our company. We think that Ed is awesome too and appreciate your high recommendation of our services to others. Have a great day!

William in Edmonton
William in Edmonton
0 reviews Edmonton, AB
10/10

Furnace/AC Inspection and Maintenance

My furnace is over 16 years old and this is the second time I have used Distinct HVAC to inspect and maintain it. Ed is a true professional and knows his stuff. He made some very cost-effective suggestions to repair a discharge hose and optimize the efficiency of the AC. I highly recommend Distinct HVAC for your furnace and AC maintenance needs.

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Company Response

Good afternoon William! Thank you for your glowing 10* review and your high recommendation of our company. We appreciate your feedback and are so delighted that you are happy with the service you received. We also think that our Journeyman technician Ed is wonderful! Thank you for the opportunity to provide you with excellent service. We appreciate your continued support of our business and hope you have a wonderful day!

KP in Calgary
KP in Calgary
2 reviews Calgary, AB
10/10

AC Maintenance

Arranged for Ed to do the annual AC maintenance. He discovered a minor repair that needed to be done to keep it working at optimum capacity. Ed is a very competent and personable technician… he’s my go to guy for all my AC and furnace maintenance.

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Company Response

Hi KP! Thank you so much for taking the time to leave us your wonderful 10* review. We agree that Ed does a wonderful job and like all of our Journeyman Technicians, you can trust that he will do everything he can to keep your system running as smoothly and efficiently as possible. We appreciate your kind words and look forward to serving you again in the future. Have a great day!

John T
John T
0 reviews Okotoks, AB
10/10

Updated Furnace & Air Conditioner Install

We met Nate at a home show a few years ago. Impressed by his enthusiasm and knowledge.
Subsequently we had him replace our old furnace with a new HE unit. At the same time his team installed an AC Unit. We were impressed with his speed efficiency and thoroughly good workmanship.
During installation he spotted that our chimney was not lined and not doing a good job venting our hot water tank. He lined the chimney for us and made sure the installation was safe. Just keen on safety and neatness.
This was confirmed when my son, now a red seal industrial HVAC installer had a look and he too was impressed by the sizing of the unit and quality installation. I would recommend to others and have!

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Company Response

Hi John, thank you so much for your kind and detailed 10* Homestars review. We are so delighted that you were impressed with the services you received and it was an absolute pleasure working with you. We are so proud of our team and the knowledge and expertise of our Journeyman technicians and it is always encouraging to get positive feedback from our customers. We appreciate your recommendation of our company to others and look forward to serving you for many years to come. Have a wonderful day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
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