Distinct Heating & Cooling

Heating & Air Conditioning
Calgary AB T2X 3W3
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Heating & Air Conditioning
Distinct Heating & Cooling
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Reviews for Distinct Heating & Cooling

Average customer rating:
10 10 (296 reviews)

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Kirsty
Kirsty
0 reviews Calgary, AB
10/10

Another great install!

Nate installed our A/C several years ago and did such a great job we brought Distinct back when we needed a new furnace. Nate quoted us the BEST furnace and air purification for our home, not the most expensive. He was honest during the quoting process to make sure the system would provide the cleanest air as I have significant lung issues. Kristian was the primary installer and he did an amazing job. He did a nice tidy install, left no mess/garbage behind when he was done and made sure I knew how the air purification system worked, how to maintain it. He also explained how to use our system most efficiently and what kind of differences we should expect from the old unit. There were 2 other great guys with him throughout the day (lifting, etc), but I didn't catch their names. I'd recommend them for any & all heating and cooling needs!

Approximate cost of services:
$9,000.00
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Company Response

Thank you for leaving us such a wonderful 10 star review Kirsty! We are happy to hear that you were so pleased with the job we did on your A/C installation and thank you very much for choosing us to do your furnace installation as well!

Nate takes great pride in only quoting what is truly needed for each home/customer and not overcharging for things you don't need. He has always stood behind the phrase "Treat all of our customers as you would want to be treated" and all of our staff have a passion for customer service so we are so happy to hear that you have seen that during your installation again.

Making sure all of our customers know how to use the equipment properly and efficiently is also very important to us and we are glad to hear that everything was explained to you and you feel comfortable with your new equipment.

I will make sure to pass on your glowing review to all of the team that was there to help out and again thank you for your continued support of our small business, we greatly appreciate it Kirsty!

Nancy
Nancy
3 reviews Okotoks, AB
10/10

AC installation

Nate's expert quote consultation, and Christian and Ed's installation of my York Air Conditioning unit was excellent and professional.

Approximate cost of services:
$6,500.00
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Company Response

Good morning Nancy,

Thank you for your 10 star review of our company and taking the time to leave us such kind words!

We are happy to hear that you were impressed from start to finish with your installation.

We look forward to seeing you for your yearly maintenance appointments and hope you enjoy your summer with A/C to keep you cool!

Thank you again for your support of our small family run business, we greatly appreciate it!

David in Calgary
David in Calgary
1 review Calgary, AB
10/10

A/C Installation

Nate took the time to do an in home inspection and then discussed a/c options in detail. Very informative and professional. Nate, Kristian and Aiden arrived at scheduled time. An electrical sub panel was required and installed. Team of Kristian and Aiden were very professional and provided step by step information for proper running of new unit. It was also determined that new furnace filters were required for the new unit. These were sourced and delivered to the house. There was a follow up by Nate the next day asking how unit was operating and if we had any questions at this time. A further follow-up by the office for setting up required City inspection. Awesome customer service.

Approximate cost of services:
$8,000.00
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Company Response

Good morning David,

What a wonderful surprise to wake up to a 10 star review from you!

We are happy to hear that you have been happy with our process from start to finish for the installation of your new A/C unit. Nate enjoys going to these in person quote appointments personally to make sure that all of our customers have all of the information they need to make an informative decision. All of the team at Distinct strive to be informative, professional and on time for each and every one of our amazing customers! Making sure that you are left feeling confident and informed about the new equipment that we have installed is very important to us as well.

Our system for follow up after a new installation is something that Nate likes to do personally as well as he wants all of our customers to feel confident and satisfied with their new installations. Helping our customers book their City Inspection is just another step we like to do for our customers.

Thank you again for your kind words and support of our small family run business, we greatly appreciate it!

A.Lui
A.Lui
2 reviews Calgary, AB
10/10

furnace maintenance

Since our 2 furnaces were installed by distinct we always have our furnace maintenance performed by the same company. The company is very easy and personal to book with and they send me the same technician year after year! Ed is the best and I always feel like he has my best interests in mind. He tells me what filters to order online and installation is easy enough for me to do myself. I never have surprise costs or upcharges. I also love how they tell my my technician is on his way the day of the appointment and include a photo so I know for sure who I am letting in to my house. I am always pleased with distinct.

Approximate cost of services:
$281.00
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Company Response

Thank you for leaving us 10 stars and such a wonderful review! It has been our pleasure coming to your home for so many years and thank you for your continued support of our company! Customers like yourself, who always stay up to date on your annual maintenance make our job even easier so thank YOU for being such a wonderful customer! Ed loves coming back to your annual maintenance appointments and in particular loves building those relationships with our customers and earning their trust. He truly does have your best interests in mind. All of us at Distinct like to prepare each and every customer whether it is a regular annual maintenance or a large installation, we don't want any surprise costs to pop up which is why we try to be as transparent from the very start so you are aware and comfortable with the final invoice.

We do have a pretty great notification system and we love that you appreciate the little extras that is does for our customers such as the photo and bio of the technician that will be coming to your property. It is important to us that you know and trust our technicians so thank you for pointing that feature out as well!

We hope you have a wonderful summer and thank you again for your continued support of our small family run business, we greatly appreciate it!

Private User
Private User
Private User reviews Calgary, AB
10/10

HVAC Services (Maintenance/Installations) | Dedicated Customers

Sound Advice. Outstanding Service and Quality. Nice People.

We have sole-sourced all our HVAC maintenance and installations to Distinct H/C since moving into our home. Frankly, their team has exceeded all our expectations. As value-added, they maintain a 'trades' network of ancillary subcontractors (e.g., electrical, plumbing) and may suggest other service providers (pre-vetted to their own standard) upon request.

That said, the installation/maintenance team had a preference for pop-country music while they worked. I would have enjoyed a little Wutang Clan (holla). Nobodies perfect.

Approximate cost of services:
$7,500.00
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Company Response

Thank you for your awesome (and entertaining 😆) 10 star review! We always try to offer sound advice, outstanding customer service and quality to all of our amazing customers so thank you for saying that (we are happy to hear you think we're nice to boot😉). We love to pass on any recommendations to our customers of things we can't help you out with and yes Nate truly only recommends companies that he trusts will do a good job.

Sorry to hear our install crew has less than perfect music choices but as you said no body is perfect lol!

Have a fantastic summer and thank you again for your support of our small business, we greatly appreciate it!

Nathan
Nathan
0 reviews Calgary, AB
10/10

Great Service

Booking process was really easy and communication was great leading up to the Appointment. Jordan was awesome and took the time to explain the process for the service and was very knowledgeable and friendly. Great Job!

Approximate cost of services:
$150.00
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Company Response

Thank you for leaving us a 10 star review Nathan! We are happy to hear that from start to finish our process made things easy for you! We are so very lucky to have had Jordan as part of our team for over 12 years now! He is an essential part of our team and truly enjoys taking the extra time to explain the process for the service as well as answer any questions our customers might have.

Thank you for choosing Distinct Heating & Cooling, we greatly appreciate it!

Glenn
Glenn
1 review Calgary, AB
10/10

Outstanding service

I cant say enough how pleased we are with Jordan and the hvac service from Distinct. They originally installed the equipment and come back to annually service everything. Its money well spent for trouble free operation.

Approximate cost of services:
$1.00
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Company Response

Thank you for taking the time to leave us such a kind 10 star review Glenn! Jordan is such a gem and we are so lucky to have had him on our Distinct team for over 12 years now! Thank you for your continued support of our small business and for doing your part by getting your annual maintenance done which helps prolong your equipment! We are so happy to hear that you are still satisfied with our work after all these years!

Have a wonderful summer!

Vinny
Vinny
2 reviews Calgary, AB
10/10

AC Installation

We decided to finally get an AC unit installed for the home after holding out for 10 years since living in the home. We got 3 quotes and Nate provided the quote for Distinct Heating and Cooling. He provided an education and opinions on the industry/HVAC practices. Nate provided prompt answers on any questions of the quote and installation. The two technicians Kristian and Aiden came out on time and ready to work. They were very polite and courteous. At the time of the quote there was a request from myself to wear a mask while on the main floor in order to limit the risk of getting our newborns from getting sick. They complied with the request without any reminders. The work was completed within the day as indicated. The installation looks very clean. Great guys to come and do the work. Kristian walked through the startup and shutdown of the AC unit. Afterwards there was followup with Nate and Distinct Heating and Cooling in getting the warranty registered and setup with the City of Calgary electrical permitting. Very straight forward and easy with them assisting in registration and scheduling. Also provided details and information in regards to a recent rebate for the AC unit. No regrets with selecting Distinct Heating and Cooling. Very happy with the work.

Approximate cost of services:
$7,300.00
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Company Response

Thank you for leaving us a 10 star review Vinny! Nate enjoys doing all quotes in person so he can personally answer any questions our customers may have as well as help customers understand his recommendations so they feel confident in their purchase. Being on time, prepared and ready to work is very important to us so we are happy to hear that you appreciated that! When we are in your home it is important to us that you are comfortable with the work we are carrying out and we were happy to have our install crew wear a mask at your request.

We want to make sure that the process from the very start and into the yearly maintenance appointments are as smooth as possible for our customers. Making sure our customers are comfortable knowing how to properly use their new equipment is important to us as well and we are always just a phone call away should you need us!

Thank you again for your wonderful review of our company and for choosing us to complete your A/C installation! We greatly appreciate it and look forward to seeing your sweet family at your yearly maintenance appointments.

Kim in Calgary
Kim in Calgary
4 reviews Calgary, AB
10/10

AC Replacement

If you are looking to have a new AC unit or having your old one replaced give Distinct Heating & Cooling a call as they have best technicians ( Kristian & Aidan ) in the city. They are very friendly and will answer any questions about your new AC unit you may have while they installed it.Nate the owner of the company will give you a very competitive price for your new unit. He is also big on service. He doesnt forget about you after your unit is installed like some companies do. I know this because I have been a customer of Nates for approximately 13 years and he has always been there for me. They are just the very best!
Kim Carrington

Approximate cost of services:
$6,000.00
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Company Response

Thank you for your 10 star review and kind words Kim! We are so grateful to have had you as a loyal customer for so many years now and we appreciate you taking the time to leave us such a lovely review! We are so lucky to have an incredible team with the best technicians like you mentioned. Our entire team enjoys answering any questions our customers may have and we want to make sure that you are comfortable with any new equipment we install. Thank you also for your kind words regarding Nate! He is absolutely big on customer service and try's to stay as competitive as he can with pricing. We have had the absolute pleasure of taking care of you for the past 13 years and we look forward to continuing to provide you with the same customer service you have come to know and love for many more years!

Private User
Private User
Private User reviews Calgary, AB
10/10

I would highly recommend this company to my family and friends

I was very impressed by this company. The did what they said they would due and were polite, professional, helpful and on time. Worth every penny that was spent.

Approximate cost of services:
$12,000.00
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Company Response

Thank you for taking the time to leave us a 10 star review and for you kind words. We are happy to hear that you are happy with the polite, professional and on time service we provided. Thank you for trusting us to help you out and referring us to your family and friends. That is the highest praise you can give us! Have a wonderful day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Distinct Heating & Cooling

What makes us different from other heating and cooling companies that installs or replaces furnaces, air conditioners & home automation? At Distinct Heating & Cooling, it is all about quality. We believe in doing it right the first time. We take tremendous pride in our quality and attention to detail.

WE DO MORE THAN TALK ABOUT CUSTOMER SERVICE
At Distinct, we do business according to old-fashioned values.
• We stand behind our quotes; there are never any surprise charges
• We show up on time
• We keep you informed every step of the way
• Our uniformed technicians are courteous and professional
• We treat your home like it’s ours. If we wouldn’t do it in our home, then we won’t do it in yours.

WE GUARANTEE QUALITY
The highly skilled technicians at Distinct complete a strenuous four-year apprenticeship program. We take tremendous pride in the quality of our service, down to every detail of an installation or repair. Our workmanship is second to none, and we sell only top quality equipment built by leaders in the industry.

WE’LL GIVE YOU THE COMPLETE PICTURE
Whether you’re looking to replace your inefficient Calgary furnace, add air conditioning, increase the air quality in your home, or just repair your existing system, the experts at Distinct will guide you through the entire process. We will explain all your options to you upfront, in a way that will make sense to you. Then we’ll help you make the decision that works best for you so that you can feel confident about your choice.

WHAT CAN WE OFFER YOU?
» 24/7 Emergency Furnace Repair
» A+ Rating with BBB
» Furnace Installations
» Furnace Replacements
» Furnace Repair
» Air Conditioning Installations & Repair
» New Home HVAC (full installations)
» Air Filtration
» Humidifiers
» Thermostats
» Indoor Air Quality products & testing

Our technicians are fully trained to meet all your HVAC needs.

CATEGORIES
Heating & Air Conditioning and Home Automation
PRODUCTS
Furnaces, Air Handlers, HRV, Air Conditioners, Humidifiers, Thermostats, UV Lights, Air Purifiers.
SERVICES
HVAC Installation. Service & repair of all makes & models. Heating, Air Conditioning, Ventilation, Ductwork, Humidifiers, Thermostats, Indoor Air Quality.
BRANDS
York, Honeywell, Ecobee, LifeBreath, General Aire, Sanuvox, Aprilaire, Rheem, Bradford White, Lennox, Carrier, Trane, Goodman, Amana, American Standard, Bryant, Tempstar, Heil, Armstrong, Coleman. Service all brands.
WEBSITE
http://www.DistinctHVAC.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
5
PAYMENT METHOD
Visa, MasterCard, Cheque, Cash, Financing
MEMBERSHIPS
BBB; HRAI Canada; SMCAA
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Best warranties in the business!
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.