I had them come and replace my humidifier and thermostat. I received a quote beforehand and the final cost was the same as the quote, even though the technician decided to replace my flexible water line with a copper one and replace my flexible drain hose with rigid tubing that was secured in place. He also didn't like how the furnace was wired and so he redid that as well. I appreciate that he upgraded the accessories connecting to the humidifier, which he wasn't really required to do. He then took the time to show me all the features on the thermostat so that I would know how to operate it. I'm very happy with the service and can't think of anything else he could have done to improve.
- Company Response
Hello Nathan, Thank you for the wonderful review! We can often go into someone's home and do a common humidifier installation - but we are here to make sure that what it connects to is working well and not overlooked. We can do some simple improvements to help with this - like a few of the upgrades and changing out the lines to help ensure that it will operate well for a long time! And if you don't know how it works - that's not good either - so we like to take the time you need to understand it as well. Thank you for calling us and trusting us with your humidifier install Nathan! It was a pleasure to work in your home with you!