Silverback Electric

Aaron, Sean and John from Silverback did an amazing job for us, replacing the entire breaker panel, installing 2 smoke/CO2 alarms and connecting them between two different stories of our home, finding the best way to do it with the least possible damage to our walls and ceilings. They also installed a new track light on a very, very high ceiling, put new timers in both our bathrooms, did other small jobs, and gave us excellent advice on how we might change the lighting in one of our bathrooms that we haven't been able to figure out for years. We will hire them again in the new year and meantime recommended them to two other neighbors, who reported back afterwards that they were really happy with the work Silverback did for them as well.

I contacted Silverback looking for an experienced electrician to install Nest and change electrical switches. Aaron responded promptly and provided needed information for each task. His quote was competitive for the task. His electrician, John arrived on time, observing all covid protocols.
John completed everything to satisfaction and would most definitely recommend Silverback electric.

Aaron and Sean helped us with re-pigtailing our aluminum wiring and replaced some of our receptacles and switches. They arrived as scheduled and got the job done quickly. We have relied on their services before and will continue to do so. Highly recommended.

We have used Silverback Electric a couple of times over the years and have been nothing but happy with their services. Communications was easy, they show up on time and have done great work on our house. Can’t recommend their services enough.

Excellent service. Aaron and his colleagues are superb. Very responsive, very competitive prices and excellent service. That installed a 6oA line for a new spa and all the required connections.
One of the electricians I have worked with. Highly recommended.

Aaron helped me with two items, installing an exterior Tech cable for a new split AC system, and troubleshooting and fixing our interior low voltage lights. Great to work with and very professional.

I designed the kitchen of my dreams with a wall mounted electric fireplace, an overhead acrylic fan, some specialty lighting plus the usual hook ups for oven, cook top, etc. Silverback electric made it all possible. Showed up on time every time, did exceptional work at a very fair price. Could not recommend them higher.

Aaron and his team are fantastic! We can always rely on them to be professional, prompt, friendly and highly knowledgeable. Our building is a bit old with some surprises and they have always been patient and motivated to get the job done right no matter what! We have had several jobs, big and small, done by them and will always look to them for anything in the future!

I've used Aaron and Silverback electric 3 times now. The first time Aaron quoted on a job of adding a secondary panel to our garage with 100amps. He came in on our agreed budget and the guys were great doing the work. I thought I'd found my new electricians for all future updates and was excited to be able to depend on them.

The second time he sent one of the guys who had done the first job and I wasn't impressed - the bill came to a lot higher than it should have for the scope of work considering I provided all the lighting. Andrew answered 4 personal phone calls while on the job as well as chatting with us a great deal - which I didn't comment on during but in hindsight I should have said something since I clearly was charged for his personal time. I was also charged for a voltmeter he seemed to have gone off to buy (shouldn't he have one already? I shouldn't be paying for tools that an electrician is meant to have)

I figured I'd give them another shot so I called Aaron when we wanted our sump pump electrical moved. He said that he could send someone by in a few hours because he'd be in the area. Sean showed up and called Aaron because he hadn't done much work on sump pumps (odd that he sent him over). He was at our place for 15 minutes (of which a third of the time was spent on the phone to Aaron asking for advice), . He pushed the reset button. That was it. When I got the bill it was $157! For 15 minutes. When asked, I was told that this is their minimum callout charge and that Aaron needed to pay his electirican for drive time. At no point did Aaron mention this and I had never been charged this on the other 2 times he had come to do work for me or quote on work. He told me he had to pay his guy for drive time - but he had originally told me that sean was already in the area. If I had been told up front about this charge I would have used the minimum 2 hours to deal with other electrical issues.

This has left a pretty bitter taste and I won't be giving his company any more of my business. We have a lot of renovating we're doing and wanted a good electrician we could trust but to be nickeled and dimed when we've worked with them several time before is disappointing. I strongly recommend establishing costs up front if you're going to use Silverback Electric, otherwise you might get a surprise bill like I did, twice.

We called Silverback Electric after we had an issue with our bathroom sconces, and needed to replace 3 of them. Aaron got back to us right away and was able to book us in quickly for the replacement. After replacing them we noticed one of our light switches was no longer working properly, and Aaron was able to help with that on the spot as well which was great! Everything went very smooth and we're very pleased.