Winmax Windows & Doors Toronto

Windows & Doors Installation & Service
Vaughan ON L4K
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77%

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Reviews for Winmax Windows & Doors Toronto

Average customer rating:
9.3 10 (66 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Avoid at all cost

Owners only care about their business not you. They’ll charge you extra for their mistakes. Won’t accept responsibility for their employees .
I just went through a 14 month ordeal to get the job done. They tried to get out of doing the last 2 windows. Do yourself a favour get another company who cares about getting the job done , and their clients. No respect or understanding here. Your just $$$ to them.

Approximate cost of services:
$18,000.00
0 of 2 people found this review helpful.
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Company Response

Please contact us and we would be more than happy to rectify the matter. As every job and all our customer are our number one priority.

Deceitful Company in Vaughan
Deceitful Company in Vaughan
1 review Vaughan, ON
0/10

Replacement of Windows and Doors

It's been over a year now since we signed a contract with this company to replace the windows and doors at our home. To date, the work has not been completed and they have not refunded $10,000 in over charges on our VISA Card. The representative, Igor, has continually given us false promises about completion and refunds. The owners, Sophie and Alexey have done the same. Completely distrutful and deceitful. It is shameful that a company like this is allowed to stay in business and keep taking advantage of people

Approximate cost of services:
$18,000.00
0 of 2 people found this review helpful.
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Company Response

Please contact us and we would be more than happy to rectify the matter. As every job and all our customer are our number one priority.

djohnstone
djohnstone
2 reviews Milton, ON
0/10

AVOID AT ALL COSTS

This has been by far, the worst experience of my life. This company, lead by Igor can't be described as anything but pathological deceivers.

We hired them to install 6 windows, using the GreenON rebate. Surprise, surprise the rebate was never submitted by them. They claimed on more than 10 occasions it was, just one of the many time they falsely claimed something. I'm guessing they were never certified but claimed they were.

Going back to the actual install. First they brought the wrong window borders as we asked on many occasions for a wood border rather the plastic one but tried to sell us on why we should do plastic instead - just so they could get the job doen that day. They had to come back to do the job, they mis-measured a window and brought a window more than 2 feet too small and again tried to convince us to keep it "it will be fine." One window eventually leaked which again I believe was caused by a mis-measurement.

They cancelled upwards of 30 times on his to come fix the leaking window, as they have an 'installation guarantee' Well that's garbage because the window is still leaking and they have not compensated or fixed it a year later after countless days off to be cancelled on day of, or the night before.

They also claimed to compensate us for the rebate, although never admitting what they did. They did eventually refund us, after chasing them daily for months, only to charge the credit card a few days later. They make empty promises and make you chase them. This has been by far the worst experience you could imagine and they still use $4,250 which they claim they will pay but it's always 'tomorrow we'll have it, guaranteed'. These guys are pathological and use sleazy sales tactics to get the job. Do yourself a favour and go find an actual company that knows what they're doing and appreciates your business. Funny enough we had a much larger project we need to do, safe to say we will never be using them.

I am shaking in anger any time I think of them, do yourself a favour and find another company. Anybody else would be better..

Approximate cost of services:
$6,000.00
1 of 3 people found this review helpful.
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Company Response

Please contact us and we would be more than happy to rectify the matter. As every job and all our customer are our number one priority.

Brian in Thornhill
Brian in Thornhill
5 reviews Vaughan, ON
10/10

Patio door installation

Very happy with this company's installation of my back patio door. Igor was great in quoting, and Herman was meticulous in his installation. Price was very reasonable. Would definitely use this company again.

Approximate cost of services:
$2,800.00
1 of 1 people found this review helpful.
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Company Response

Thanks

Sue,
Sue,
6 reviews Toronto, ON
10/10

Replaced windows and two sliding doors

Our experience with Winmax has been so fantastic we are planning to use them again to replace remaining original windows. Alexy was excellent to deal with - very helpful and always on time!! Since putting in the new windows we notice the rooms are not as cold as they used to be!! Huge difference! We had a few quotes for these windows but Alexy was the only one who would install a picture window like we wanted since it's an extremely large window. We special ordered for one of the sliding doors and Alexy's crew did the construction part of making the opening larger. They were quick and very tidy. I was worried about my new hardwood floors, but not a scratch! Thank you Alexy for bending over backwards to always make us happy - we will chat soon about ordering more!! Sue

Approximate cost of services:
$11,000.00
1 of 1 people found this review helpful.
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Company Response

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Basement Windows

Igor was great to work with. Fair price, delivered on time, easy to work with and made sure I was satisfied. No hesitation to fully recommend WinMax for your windows.

Approximate cost of services:
$2,500.00
1 of 1 people found this review helpful.
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Company Response

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AmateurFoot in Vaughan
AmateurFoot in Vaughan
1 review Vaughan, ON
6/10

Quick and painless

Had 5 windows and a front door removed and new ones installed. Also installed the special door handle I wanted.
All done in half a day! Very fast and good quality.

Review has 1 previous version
Approximate cost of services:
$7,700.00
0 of 2 people found this review helpful.
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Company Response

Please contact us and we would be more than happy to rectify the matter. As every job and all our customer are our number one priority.

Kris in Toronto
Kris in Toronto
2 reviews Toronto, ON
10/10

Front Door Installation

Led by Igor, the whole experience was very professional and timely. I cannot recommend their service more highly especially because we had many specifications.
It has changed the look and feel of our home.

Approximate cost of services:
$3,800.00
1 of 1 people found this review helpful.
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Company Response

Thanks

KKoruna in Vaughan
KKoruna in Vaughan
1 review Vaughan, ON
10/10

Front Door

Our new front door is fantastic! Everyone who comes over notices how beautiful it is. Igor was great and very knowledgeable, he was able to make recommendations on how we could get the best value for our money. Best price by far, compared to other quotes we got. We went with one side glass panel and a very grand 42inch door in a charcoal colour. The installation was quick and the installers were very tidy! We will be going back to Igor and Winmax for any windows/ doors we need in the future! HIGHLY RECOMMEND!

Approximate cost of services:
$3,900.00
1 of 1 people found this review helpful.
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Company Response

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Alex in Thornhill
Alex in Thornhill
1 review Vaughan, ON
10/10

Windows and front door

The windows are impressive, and my new front door especially is better than expected! Igor was there for us the whole way through, addressed all of our concerns, and was very professional! highly recommended!

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks Alex

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Winmax Windows & Doors Toronto

Team Winmax specializes in the replacement and Installation of residential and commercial Windows and Doors in Toronto and York region including Vaughan, Richmond Hill and Markham for over 30 years. Our customers across the Greater Toronto Area love us for our dedication to work and product excellence. We encourage you ...
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