Aquafix Plumbing

Plumbing
London ON N6P1P3
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HomeStars  >  Heating & Air Conditioning in London  >  Aquafix Plumbing  >  Replacement of water service line
Private User
Private User
Private User reviews London, ON
10/10

Replacement of water service line

Cannot say enough good things about this fantastic company, and their classy employees. Great customer service, quality of work, and price.

We live in a big old century home, and have lots of service people through regularly. I was looking to get our water service line replaced, because it was lead and we have a new baby in the house.

I called the first company that came up on Google. The guy came and took a look and said that this job is too much for him, we need to call Aquafix.

So the company was actually referred to me by a competitor!

Cyril said that he would have no trouble doing the job, and he would take care of all of the permits with the city too. I was quite surprised at the low cost of his estimate, as we had this done in our house when we lived in Hamilton, and it cost a lot more.

Within two weeks, they came and got the job done. While there were working, a guy from the city came and asked Cyril for cards. Apparently, he gets asked all the time who should do people's lead service lines, and the City guy always recommends Aquafix.

I am at home these days, so I watched the work closely. I asked a whole bunch of questions about what they're doing, and Cyril seemed very much to know his business, and be on top of his game.

They are prompt with invoicing, and answered a couple of related questions for me very quickly.

Very classy people too. You know how when you're using email money transfer, nobody ever gives you a message when they accept your money, even though there is an opportunity to do this? Well Cyril is the first person who ever ever received an email money transfer for me and said thanks.

All in all, a winner. Go with Aquafix.

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Company Response

We try to do our work as best as we can for the most reasonable price for the customer With great customers being pleased with our work and staff makes our job easier and satisfying