This is a simple, honest review of a company that simply failed to show up with no communication or apology. It's a complaint that has already been posted by other disappointed customers that I probably should have taken more seriously.
It's pretty straight forward. I got a quote from Lemon Tree on April 03rd to re-sod a small Toronto backyard. After signing back the quote, I didn't hear from anyone for weeks.
I called many times leaving messages, and I ultimately spoke with both of the owners, on separate occasions and weeks apart. Both promised me that my job and I would not be forgotten. My job was scheduled for May 10th give or take a day or two based on weather etc.
By May 15th, having a pretty good hunch that I'd be forgotten, I took it upon myself to aerate and reseed my law, Today it looks great but no thanks are due to Lemon Tree Landscapes! They still have not found the courtesy to call me.
Needless to say, I'm writing this review because I am very disappointed that no one has called, my job was not done as agreed, and I have no idea if this company had any real intention of doing my job. I get it, Covid has been tough on small companies, but how hard is it to make a simple phone call to a waiting customer..?
If your looking, you may want to find a different company; one that cares a bit more and keeps their promises. Simply put, I couldn't be more disappointed.