Granstone

Countertops
17 Enterprise Ave. Unit I Ottawa ON K2G 0A7
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98%
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Reviews for Granstone

Average customer rating:
9.9 10 (94 reviews)

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Louise Amyotte-Baker in Ottawa
1 review Ottawa, ON
10/10

The team at Granstone made replacing our kitchen countertops a breeze. Special thanks to Hayley and Solo who have done a wonderful job and were very helpful throughout the process. Installation took place smoothly and as scheduled. I'm very pleased with this business, every step of the way,

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Company Response

Hi Louise, it was a pleasure working with you. We hope to work with you again in the future.

Regards
Granstone

Refrigerator Purchase in Ottawa
1 review Ottawa, ON
10/10

We began looking in Aug 2017 to replace our outdated counter and backsplash. After visiting many places, Granstone came out on top from both a financial aspect but equally important from a customer service viewpoint The staff is incredibly professional and helpful. Despite being in the middle of a move to new premises, they managed to install everything in a timely fashion. Special thanks to Haley who was amazing. Her patience and promptness did not go unnoticed. Even the owners went above and beyond. When the sink installation was slightly delayed, we were given a nice takeout dinner. It is little things like this that really made Granstone stand out as a number 1 choice for our renovation. Solo, Jimmy and Brandon were also amazing to work with. We will be recommending them to any of our friends that are looking to update their kitchen.

Pat & Kelly

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Company Response

Dear Pat and Kelly. Your kitchen is absolutely gorgeous and it was a real pleasure working with you guys.

Granstone

Eli in Ottawa
1 review Ottawa, ON
10/10

We had the pleasure of dealing with paige who was very professional and knowledgeable. She helped us choose the best countertop for our bar and the finishing was great. Thank you all for your services, we recommend granstone to all our friends and we will go back for anything else for sure.

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Company Response

Hi Eli. It was a real pleasure working with you. Hope to see you again in the near future.

Regards
The Granstone Team

Shawn Snider in Ottawa
3 reviews Ottawa, ON
10/10

We have done two projects with Granstone over the past couple of years.

The first was in a townhouse, a difficult Quartz install with a large L, a large island, and an extended piece with a U cut out of the middle. We also had them do two bathrooms. The L was supposed to be seamless, but when they went to install it they realized that someone made a mistake and it was brought in two pieces. Granstone remedied their mistake and had that section re-made, and while the mistake was annoying, their customer service and remedy without any pushback was great.

When we moved into our new home last November, we had the builder not install the Granite and chose to have Granstone install Quartz after the fact. This is a huge kitchen, three massive slabs, plus three bathrooms. They did an excellent job again, at a very reasonable price for the amount of Quartz we had installed. A few little scuffs to the wall and a cracked piece of casing which we were happy to fix.

They made a small mistake which we noticed on the sink a couple weeks later, one of the bathroom sinks was the wrong color (close, but not quite right). Granstone came back and happily remedied the problem, even sending a plumber to re-hook up the drain lines afterwards.

We'll likely look to be doing our laundry room next, and it'll just be a small piece of Quartz, but we'll be working with them again.

All of the installers, Paige, Hayley, and company, wonderful to work with. Highly recommended.

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