Granstone

General Contractors
Ottawa ON K2G 0A7
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Reviews for Granstone

Average customer rating:
9.9 10 (177 reviews)

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Katherine in Ottawa
Katherine in Ottawa
1 review Ottawa, ON
10/10

Beautiful white kitchen countertops!

From day one the cystomer service at Granstone was amazing. Great selection, prices and options were available. The installers were courtious, helpful and cleaned up so that my kitchen was shinning before they left. I cannot say enough good things about this company. This was my first experience purchasing a countertop and I will go back to Granstone again in a heartbeat! Thank you for everything! I am so happy with the result!

Approximate cost of services:
$3,000.00
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Company Response

Thank you for your kind words.

Granstone in Ottawa
Granstone in Ottawa
2 reviews Ottawa, ON
8/10

Installtion of kitchen quartz countertops

I am a real estate agent and often get solicitations by companies to either promote or personally use their products. Such was the case with Granstone. I attended at the store on Mac Street and was able to bring home 3 samples of quartz to make a selection. Hayley answered all of my questions and arranged for a plumber to work in concert with the installation. The installers were professional, pleasant and had a good service standard. I was very satisfied with
the end result and would recommend their work to consumers.

Approximate cost of services:
$3,469.89
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Company Response

We were happy to work work you on this project.

Karen in Ottawa
Karen in Ottawa
1 review Ottawa, ON
10/10

Kitchen and Bathroom Renovation

Our experience with Granstone has been a real pleasure. We found everyone friendly, knowledgeable and professional. Customer satisfaction was paramount from the beginning to the end of the job, which they managed and that definitely helped make the reno easy. Working with Solo was a treat as he clearly demonstrated his passion for his business and his expertise working with the stone was evident. Hayley helped with choosing sinks and faucets and was instrumental in our final backsplash tile decision. When an issue arose with the original granite, it was dealt with professionally with the customer experience as the priority. Paige actually coming to the house and assisting us with the faucet mechanism was above and beyond and greatly appreciated.
Luka plumbing was friendly and professional and were fast and efficient. We would call them in the future if we needed those services. Onyx did a great job with the backsplash. They were professional and friendly. For any future tile work we will definitely call them for the job.
We would recommend Granstone to anyone. They will not be disappointed.

Approximate cost of services:
$7,500.00
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Company Response

Thank you Karen

Lynn in Ottawa
Lynn in Ottawa
1 review Ottawa, ON
10/10

Quartz kitchen counters, sink and faucet installation

Wonderful experience from start to finish. Hayley was always professional and quick to answer any questions. Turnaround time from ordering the Quartz, having the template done and installation was less than 2 weeks..Granstone relationship with Moser sinks and faucets made our choices very affordable.
I would highly recommend Granstone to friends and family

Approximate cost of services:
$3,800.00
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Company Response

Great working with you Lynn.

Paula in Kanata
Paula in Kanata
1 review Ottawa, ON
10/10

New kitchen, new granite countertops

The customer service we received from Hayley and Paige was top notch. They went above and beyond to help us find the perfect slab. Our counter looks amazing. One very thin seam in the granite and the colour of the seam blends perfectly with our stone. Any issues that came up were addressed immediately and to our 100% satisfaction. We would not hesitate to recommend this company. A+

Approximate cost of services:
$5,000.00
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Company Response

Your kitchen turn our great. Hope you are enjoying it.

Myrna from Ottawa
Myrna from Ottawa
1 review Ottawa, ON
10/10

Granite counter, undercount sink and backsplash

Very pleased! Time from purchase to completion was very good. Hayley sent emails about the timelines and directions. The quality of the materials is excellent and the workmanship was precise and tidy. This company does not have a fancy storefront, but selection was just as vast and the price was better than quotes from other companies.

Approximate cost of services:
$4,000.00
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Company Response

Hi Myrna. Thank you for trusting us with your project. Your kitchen is stunning. Regards Granstone

Private User
Private User
Private User reviews Ottawa, ON
10/10

Outstanding service and well priced!

We had many questions! Last time we did a kitchen reno was 15 years ago, so lots has changed. From the time we met Hayley at the showroom, we knew we had found the place to purchase our granite. Hayley answered all our concerns, pointed us in the right direction to view granite slabs and very patiently explained pricing. All our emails were responded to same day - often within an hour.

Solo arrived at the agreed day and time to measure our just completed kitchen cabinets, and was very helpful, polite, and provided his thoughts and some options. Installation day was just one week later, again on time Solo arrived with a colleague and got the somewhat tricky installation done with ease. They worked carefully, and cleaned up the entire site before leaving.

We dealt with a lot of service providers and merchants when doing this major reno, and Granstone's team was great!

Approximate cost of services:
$5,000.00
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Company Response

Hope to see you again in the future

Fiithouse in Ottawa
Fiithouse in Ottawa
1 review Ottawa, ON
10/10

Countertop replacement for small business

Job was very time sensitive, and the Granstone staff went above and beyond to ensure all needs were met. Quality product, knowledgeable staff, great customer service, and excellent overall experience. Would highly recommend this company.

Approximate cost of services:
$5,000.00
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Company Response

Thank you

Lisa MacElwee in Nepean
Lisa MacElwee in Nepean
1 review Ottawa, ON
10/10

Kitchen renovation

Granstone completely renovated the original kitchen in our 1979 suburban home. This involved replacing the cabinets with custom built, cherry wood cabinets that are simply beautiful. The old floor has been strengthened and replaced with modern ceramic tiles. A custom built island is perfect for storage and dining. The backsplash pulls everything together wonderfully. We are totally thrilled with the outcome. Many thanks to Paige for all of her advice and management of the job. Many thanks to Kevin for the outstanding, high quality craftsmanship that he brought to this project. I would absolutely recommend Granstone for your home renovations.

Approximate cost of services:
$28,000.00
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Company Response

Thank you

L Brownrigg from Ottawa
L Brownrigg from Ottawa
8 reviews Ottawa, ON
10/10

Replace kitchen counter, backsplash, sink & faucet

I was looking to update my kitchen but didn't want to replace the cabinets at this time so choosing the right counter to compliment my existing cabinetry was important. I contacted 4 companies and decided to use Granstone based on their response to my initial inquiries, their online reviews, and their competitive pricing. The process was very smooth. They sent me to their granite Wholesaler so I could look at full slabs of granite and choose something that I loved. Paige helped me to choose backsplash tiles and when Solo came out to measure my counters, he also gave recommendations. Solo & Colin did a great job with the install as did Dan with the backsplash. Everyone was courteous & professional and they left my kitchen spotless. Paige was also very quick to answer any questions I had along the way. My older, very dated kitchen has an entirely new look and I am thrilled with it. I would highly recommend Granstone.

Approximate cost of services:
$5,000.00
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Company Response

Thank you

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Granstone

Granstone is an Ottawa-based leading provider of custom home build and custom kitchen, basement, and bathroom renovations as well as fabricators and installers of stone countertops.
We can do anything you require from full custom cabinets, flooring, backsplash, and countertops. We have also recently added an electrical division with certified master electricians on staff along with a professional and creative Landscaping Department with all in-house specialists!
Whatever your renovation needs we can help you do it! We have a wide selection of granite and natural stone countertops.
Granstone employees approach each and every one of their projects as if it were their own. We strive to create a professional environment for our customers in order to ensure that every experience is a positive one.

Should you have at any point in time some questions, please do not hesitate to contact our knowledgeable staff:
-via phone (613-733-0391)
-email (info@granstone.ca),
or best come visit us at our Ottawa showroom located at 17 Enterprise Ave Unit I.
www.granstone.ca

CATEGORIES
General Contractors, Countertops, and Electricians
PRODUCTS
Quartz Granite Soapstone Quartzite Dekton Marble Mosaic Tiles Ledger Panels Subway Tiles Kitchen and Bathroom Cabinets
SERVICES
Countertop fabrication Countertop Installation Basement, Kitchen and bathroom renovations Electrical upgrades, rewiring, pot lighting, etc Landscaping Services Custom Home Builds
BRANDS
MoSER Sinks and Faucets Silestone Caesarstone Hanstone Zenith LG Samsung TCE MSI Q Vicostone
SPECIALITIES
- Home Renovations - Countertops - Custom Build houses - Electrical work - Landscaping work
WEBSITE
https://granstone.ca/
YEAR ESTABLISHED
2009
NUMBER OF EMPLOYEES
20
LICENSES
ESA Certified Electricians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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