In a residential property with three sides of cedars (neighbor fencing on the other side of two), we have been using Francis for 14 years. We took them on when they moved from southern Ontario with two young boys and earned their customer base through door-to-door sales.
In recent years, the two brothers appear to do all the physical work, and are in and out in 45 minutes. Overall, their work is very good and we are happy to support a small family business.
Cleanup remains a rush job, I usually end up with close to a garbage can full of uncollected cedar, but expected.