One morning I encountered a bat while working out in my basement. Thank goodness I found this business online! For our bat problem we needed a specialist, not a pest and wildlife 'generalist'. At first Benjamin didn't even want me to pay him because he didn't believe my circumstances would allow my house to be bat-proofed. When we discussed further he realized he could do the job after all. Benjamin took the time to explain how he would resolve the situation, and he shared valuable information on bats to alleviate our concerns. When Benjamin arrived with his team they evaluated the situation quickly, answered any questions I had, and got the job done efficiently. The bats are gone and have been replaced with peace of mind.