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Ply Gem Windows & Doors

Windows & Doors Installation & Service
Edmonton AB T5S 2X4
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HomeStars  >  Windows & Doors Installation & Service in Edmonton  >  Ply Gem Windows & Doors  >  Terrible windows, refusal to honour warranty
Tiffany in Three Hills
Tiffany in Three Hills
1 review Calgary, AB
0/10

Terrible windows, refusal to honour warranty

Bought home NEW from builder in Spring 2017. Multiple window failures, from moisture between panes, to improper performance on cold days, to metal clad exterior colour fading in patches. Initially PlyGem refused to even inspect the windows. Afterwards they simply refused the warranty claim saying that these items are not warrantable. Yet they are clearly covered under their warranty. Filed a BBB complaint, but sadly they are NOT BBB accredited so not much hope there. Civil lawsuit is our next option. VERY FRUSTRATING

Approximate cost of services:
$10,000.00
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