Where do I begin?
My family and I were looking to get a sprinkler system installed in our property at King City. My son was doing the leg work and he came across Green Valley Irrigation Ltd. He had contacted another company but Green Valley were the first to respond to his inquiry.
He contacted them on their website over the weekend and immediately got a response on May 2nd, 2022. Very efficient customer service for sure.
John whom I think is the owner (correct me if I am wrong here) came per the agreed date and time. This was May 4th. John did offer to come on May 3rd, but my family and I were busy.
John walked my son and I throughout the process of the different zones and the best placement for the sprinklers and the type of heads, etc. He even suggested a drip system for our vegetable garden which we never thought of having in the first place. The recommendations and suggestions he gave to us were fantastic.
He gave us a price and we were very happy with it based on the zones and the size of our property both front and back. John was very professional in this manner and told us that we can think about it, however we agreed to go ahead with the work within a 5 minute decision between my son and I. He told us that they'd contact us to schedule a date for the installation to take place based on weather, etc.
In the mean time we were provided with an invoice/estimate as my son and I would like to see things on paper and the price reflected John's quote.
Fast forward to May 25th, 2022 my son received a call from their office for them to come in today (May 26th, 2022) for the work to be done.
Their staff/technicians showed up at 7AM EST sharp and started working. They were very professional and organized. Quality of work is outstanding. They did not leave the place messy as they cleaned up afterwards, they tidied up the lawn and were respective of our property as they also had to come into the basement to give the water connection and to install the wifi controller.
Once the work was done, we spoke to John over the phone and his son came and met us. His son walked through the app setup process with my son and then we went outside to configure each zones. His son was very professional and took the time to explain each feature of the app, the zones and to provide the optimum recommendation for each zone. He even took the time to answer our questions and explained thoroughly which we really appreciated.
Overall we are happy with the work and will recommend John and his team over at Green Valley Irrigation.
Thank you John and to your team!