PosterJack

Art & Print
Toronto ON M6N3C7
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HomeStars  >  Art & Print in Toronto  >  PosterJack
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60%

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Reviews by rating (past 12 months)

Reviews for PosterJack

Average customer rating:
6.8 10 (6 reviews)

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Megan in Chatham
Megan in Chatham
1 review Chatham Kent, ON
0/10

Terrible quality, terrible customer service

This company has terrible customer service and produces the worst quality products. After receiving my initial prints from them, I noticed the dark areas were pixelated and grainy. They reviewed my complaint, blamed me for the issue but sent new prints. Not surprisingly they arrived again in poor quality. I then ordered the same prints, in the same material from another company and hey came in beautifully. When I approached Posterjack with a side by side comparison, they still denied they had printing issues and blamed me. The customer service I received was awful. There are far superior companies, that offer the same products. I would suggest taking your business elsewhere!

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Yousef in
Yousef in
1 review Mississauga, ON
7/10

Colors not as expected

1 Acrylic, 2 Placked, the acrylic was very nice, the plaked had colors that didn't come out as expected, in contact with Suppoort team.
they offered an explanation and a chance to re adjust images before printing.

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Private User
Private User
1 review Toronto, ON
6/10

There is a bit of a disconnect for customer service

I have used them many times but the last time I used them a picture came back way over exposed. They had adjusted the photo to this point instead of using what had been sent. It was like pulling teeth to get a replacement and they did so begrudgingly. I said not to bother at this point and they didn't send the replacement. This was after several emails...it isn't satisfaction guaranteed without a fight at least. I decided to stop using them as I don't wish to argue about the product deficiencies. In any event if you do use them wait for the sales as they are frequent.

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Kelly Landry in Morinville
Kelly Landry in Morinville
7 reviews Calgary, AB
10/10

Wall Decor

I've ordered online from posterjack.ca before, but this was my first canvas project. I sent them some wedding photos and they put them on canvas for me to put on my wall. EVERYONE comments on how beautiful they look. Surely a complement to both the photographer and POSTERJACK.CA! I highly recommend them for any special photo request.

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Michelle in Burlington
Michelle in Burlington
16 reviews Burlington, ON
10/10

Canvas Print

When we moved into our home, we had many bare walls that required art work. Custom art work is expensive so I was looking for cost effective ways to save some money, but to turn some of my photography into art work. I thought I'd give PosterJack a try after a recommendation by a friend. I thought I would start with ordering a small canvas of one of my photographs. I ordered online and it arrived on my doorstep very quickly. The quality was great and the price was very reasonable. I plan on printing more photography from them to help complete my gallery wall projects in my home.

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