Ontario Downspout Service

Gutters & Eavestroughs
Vaughan ON L4K 3N2
Write a Review
Write a Review


HomeStars
Gutters & Eavestroughs
Ontario Downspout Service
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Ontario Downspout Service

Average customer rating:
10 10 (334 reviews)

Sort by

Private User
Private User
1 review Old Toronto, ON
10/10

Re-roofing and siding project

Had multiple quotes for the work, Marks quote was the only that covered everything. When the work started he kept us informed during the project. We encountered a number of serious problems that were not apparent until old roof was removed, these were dealt with in a very fair and professional manner, by Mark and his team. Ontario Downspout pays excellent attention to the details and we are really pleased with the final product. I have no hesitation recommending Ontario Downspout and have already passed on his details to a work colleague.

Approximate cost of services:
$36,000.00
Was this review helpful?
Company Response

Thank you for this incredible review. It means a lot to all of us at ODS that you appreciate the hard work we put into this project. We strive for excellence and it's great to know when we achieve it. Look forward to working with you again. Ty for the referral. See you soon.

Elizabeth in North York
Elizabeth in North York
2 reviews Toronto, ON
10/10

Eavestrough Cleaning & Repair

This company provided excellent service! Their work was completed in a timely fashion, with the care and attention to detail I have not seen with other providers. Also, the owners were both easily accessible via phone and text for any additional questions, which I found immensely helpful and spoke to their high level of customer service. I would definitely recommended this company to anyone looking for an eavestrough specialist!

Approximate cost of services:
$2,486.00
Was this review helpful?
Company Response

This review is so incredible. It touches on all the elements that make Ontario Downspout Service Inc. Stand out from other companies. I really appreciate you taking the time to post this review. I look forward to working with you again. See you soon.

Carol & Don
Carol & Don
2 reviews Brampton, ON
10/10

Roof, Eavestrough, Downspouts

Our house built around 1978 now looks more solid with the new roof, eavestrough and downspouts. Definitely a quality job and a competent company to deal with from Mark's initial introduction and inspection of roof and eavestrough and downspouts to the final installation and review. The crew were pleasant and respectful and mindful in preparation and during installation keeping the property clear of obstructions, and then followed by a thorough clean up. Mark and his crew worked diligently and with efficient organization in completing the job. We are confident that we made the right choice in Mark and his company.

Approximate cost of services:
$24,000.00
Was this review helpful?
Company Response

Thank you very much for this review. It means a lot to all of us at ODS that you had such a pleasant experience. We pride ourselves on only doing quality work. It's great when a homeowner takes note of that. We look forward to working with you again. See you soon.

Adrienne Ng from Toronto
Adrienne Ng from Toronto
2 reviews Old Toronto, ON
10/10

Unique rainwater diversion solution

We had a fantastic experience working with Mark and his team. We had a unique challenge- ledges on the front of our house would collect water when it rained, and drip down the front, resulting in some staining as well as peeling paint on the garage door trim. Mark not only provided a unique solution, but it looked really great as well. I'm writing this review after several rainstorms so I can confirm his solution worked! Mark and his team were very professional, tidy and clean. It was a pleasure working with Ontario Downspout Service, and I would not hesitate to recommend them to everyone!

Approximate cost of services:
$15,000.00
Was this review helpful?
Company Response

Thank you so much for taking the time to post this review. We truly appreciate the feedback. We're all thrilled that it worked. It's great to know you would recommend us to family and friends. We look forward to working with you again. See you soon.

Esther
Esther
12 reviews York, ON
10/10

Exceptional Service!

I was impressed with the excellent customer service. A special shout out to Hector who was prompt, patient (as I explained my specific requirements), professional and personable, and did a great job installing our downspout. Thank you Mark and Hector.

Approximate cost of services:
$500.00
Was this review helpful?
Company Response

Thank you so much for this incredible review. It means so much to all of us at Ontario Downspout Service Inc that you appreciate our service and staff. We look forward to working with you again. See you soon.

Daniel Thornhill
Daniel Thornhill
4 reviews Vaughan, ON
10/10

Replace total home eaves and downspouts

Mark and his assistant Hector are extremely professional. Before contracting the job, Mark pointed out all the problems, and very honestly told me that he wouldn't make any repairs as the eaves were beyond repair. They were over 40 years, original to the house. They came on time, worked hard, precisely and once finished, cleaned up after finishing. You never would guess that a contractor worked most of the day around the house. Mark pointed out several improvements to the existing eaves layout which make a lot of sense and will improve the water flow and snow and ice melting, protecting the roof and the house. I not only recommend Mark and his assistant, but will call them again when I need to replace my roof, which probably is due in a couple of years.

Approximate cost of services:
$2,800.00
Was this review helpful?
Company Response

Thank you so much for the incredible review. We pride ourselves on quality and service. It's great to know we're continuing to satisfy our clients. We look forward to working with you again. See you soon.

Marissa C. from Toronto
Marissa C. from Toronto
2 reviews North York, ON
10/10

Recommend

Mark and his assistant Hector, were quick to come to my home to fix a problem with the eaves. Their visit greatly alleviated my anxiety! They explained every detail of the process to me. I trust Mark and recommend him unreservedly.

Approximate cost of services:
$565.00
Was this review helpful?
Company Response

Thank you so much for the incredible review. It was my pleasure helping you. It's great to know that you appreciate the effort. We look forward to working with you again. See you soon.

Aria
Aria
1 review Newmarket, ON
10/10

Definitely use these guys

Quality work by quality people. I would definitely recommend Mark Stone to anyone who needs this type of work done.

Approximate cost of services:
$2,200.00
Was this review helpful?
Company Response

Thank you for the feedback. It was our pleasure to replace your eavestroughs with 6" heavy gauge aluminum eavestroughs. We look forward to replacing your roof when the time comes. Thank you again for the feedback.

Sally Berger from Vaughan
Sally Berger from Vaughan
2 reviews Vaughan, ON
10/10

Downspout issue

I had an issue with a plastic attachment to my downspout which cracked. I called Ontario Downspout about having this replaced with an actual aluminum extension. Mark was here within 3 hours and not only added extension discreetly but actually fixed the downspout the extension was attached to.

I am thrilled with the results and the speed of response and service.

Thanks again Mark for all your help. Will keep in touch in the spring to fix other issues.

Approximate cost of services:
$300.00
Was this review helpful?
Company Response

Thank you so much for the incredible review. We're here to help our clients as quickly as possible. We always treat them like family and do the right job. Thank you again for the feedback. See you soon.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Excellent service and attention to detail

We had a same day emergency come up - strong wind in a winter storm blew our eavestroughs off and they were dangling 3 stories up. Mark and his colleague were able to show up within a couple ours during a break in the storm and fix our eavestroughs in less than ideal conditions.
They were professional, detail oriented and did an excellent job fixing everything up. Mark even found a critical error in our troughs that likely contributed to them coming apart in the storm and was able to fix it on the spot.
The piece of mind he and his team were able to provide and so promptly was phenomenal.
I would highly recommend Ontario Downspout Service and will be coming back to them for any future needs!

Approximate cost of services:
$850.00
Was this review helpful?
Company Response

Thank you so much for this incredible review. We're always here to help our clients. We just do things right at Ontario Downspout Service.. Thank you again for this incredible feedback. See you soon.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ontario Downspout Service

Ontario Downspout Service is a family-run company with expertise in: Eavestrough Installation, Soffit & Fascia, Siding, Roofing, Trenching and Downspout Disconnection. Servicing Toronto and the GTA, Ontario Downspout Service guarantees quality and reliability at affordable pricing..

CATEGORIES
Gutters & Eavestroughs and Roofing
SERVICES
Eavestrough, Soffit & Fascia, Downspout Disconnection, Siding, Capping, Eavestrough Cleaning and Repairs, Copperwork, Custom Metal Roofing, and Trenching
BRANDS
Gentek (http://www.gentek.ca/en/Index.aspx)
SPECIALITIES
All Aluminum work, including: 5" & 6" Seamless Aluminum Eavestrough, Aluminum Soffit & Heavy Gauge Custom Made Fascia, Aluminum, Vinyl, PVC, Cedar Shake & Wood Siding, Aluminum Garage Door & Window Capping, Eavestrough & Downspout Repairs, Eavestrough Cleanings and Downspout Disconnection, Copperwork, Custom Metal Roofing, and Trenching
WEBSITE
https://www.ontariodownspoutservice.com
PAYMENT METHOD
Cash - Cheque - Credit Cards
LICENSES
Toronto License No. T85 - 4309787
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years on new installations
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.