Ontario Downspout Service

Gutters & Eavestroughs
Vaughan ON L4K 3N2
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Gutters & Eavestroughs
Ontario Downspout Service
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Reviews for Ontario Downspout Service

Average customer rating:
10 10 (329 reviews)

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Carolyn Calhoun from Ajax
Carolyn Calhoun from Ajax
1 review Ajax, ON
10/10

Eavestroughs and Downspouts

My outdated and undersized eavestroughs were not able to handle fast and heavy downpours resulting in rain spilling over the edge of my eaves flooding my garden. Mark and crew suggested going with a wider eavestrough and redirecting some of my downspouts to work more efficiently. Mark also pointed out that the roofer I hired left the shingle overhang too long--very helpful advice. Work was completed quickly and neatly and workmanship is excellent. Highly recommend this company!
It's amazing how an inexpensive update can add so much curb appeal. My house looks 50 years younger!

Approximate cost of services:
$1,250.00
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Company Response

Hello Carolyn. Thank you so much for the review. We were pleased to help you replace your eavestrough and provide information on other necessary repairs. I couldn't agree more with the curb appeal. I look forward to helping you in the future. As always, feel free to spread the word to your family and friends when they need our services.

Celia Neubauer from Toronto
Celia Neubauer from Toronto
1 review Toronto, ON
10/10

Replacing of eaves troughs, soffits and fascia

Very happy with Ontario Downspout Service. Mark and his crew did outstanding work replacing my eaves troughs, fascia and soffits. Their care and workmanship is superb and their knowledge and practical advice was welcome. They were thorough in there initial investigation and consistent in their quote. I would not hesitate in recommending their services to friends and family.

Approximate cost of services:
$8,192.50
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Company Response

Hello Celia. I truly appreciate your kind words. It means a lot to all of us that we were able to help you. We treat every customer's job as if it were our own. We are extremely pleased to know that you would recommend us to others. Anything else we can help you with please let us know.

KDT
KDT
9 reviews Toronto, ON
10/10

eavestroughs, capping

I’ve been having problems with the eavestroughs on one side of my house for a while and knew that it had to be address before it really became a serious issue. I decided I’d call 3 companies for quotes; one never replied, the second wanted only to converse by email never once wanting to meet personally. The only company to return my call promptly and schedule an appointment at a convenient time for me was Ontario Downspout Services Inc. I met with Harvey on a Saturday morning and showed him the problem area where the volume of water was just overshooting my current eaves, running down the side wall and eroding into the foundation. The solution was to run wider troughs and downspouts, plus an added shield for extra protection, at the same time I also decided to have some exposed wood fascia boards capped. I received what I think to be an excellent quote for the work that needed to be done and proceeded to go ahead a book the work.

I was called the day before to confirm the installation and early the next morning Mark and his associate arrived to start the work; however, the job was unfortunately cut short due to the wrong material supplied by the supplier. Mark was able to complete the capping portion of the work, apologized for the inconvenience and material mix up and promised to be back the following weekend which was the civic holiday long weekend to finish the job. Sure enough the following Saturday morning he arrived, bright and early to finish the work. The new section of eavestroughs where installed quickly and the finish product looks amazing! Throughout it all Mark was extremely professional, polite and unflappable especially when the material mix up occurred. Mark even came back yesterday to make an adjustment to the shield protector. Overall I am very satisfied with the work and wonderful customer service. I will definitely use your company again when I’m ready to update the eaves on the other side of the house. I have no hesitation in recommending them to family and friends.

Approximate cost of services:
$1,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you so much for the detailed review. We are so glad that we were able to solve the problem for you. We are all looking forward to helping you with your other projects. We really appreciate the referral you already gave us.

Heather Hisey from Toronto
Heather Hisey from Toronto
2 reviews Toronto, ON
10/10

downspout disconnection, new fascia, soffit and eavestroughs

Mark and his crew were awesome! Clearly explained what would be done; went above and beyond to deal with issues they discovered during the job; very professional, punctual, fabulous cleanup. They did a great job and I would not hesitate to recommend them to others.

Approximate cost of services:
$10,000.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Heather. It was an absolute pleasure working for you. I am so happy to know that my team and I were so helpful. We are extremely pleased to know that you would recommend us to others. Anything else we can help you with please let us know.

Karen Green from Toronto
Karen Green from Toronto
1 review Toronto, ON
10/10

new eaves, soffit, facia

Harvey, Mark and team did a great job. My exterior really sparkles. hard working, and very timely. very helpful in advice for other work that may need to be done on exterior of house. Look no further! highly recommended!! K. Green

Approximate cost of services:
$5,000.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Karen we're all so pleased to hear that. We take a lot of pride in our work and also treat each customer's house as if it were our own. We are all looking forward to helping you with your other projects. We really appreciate the referral you already gave us.

TM from Toronto
TM from Toronto
4 reviews Toronto, ON
10/10

Eavestrough and downspout replacement

Both Mark and Harvey were extremely patient in explaining the options available to me and the impact on price. The work was done in an extremely efficient, professional and friendly manner and I look forward to having them help me with some other work in the future. 100% Reliable!

Approximate cost of services:
$800.00
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Company Response

Hi TM. It means a lot to both my father and I that we were able to help. Thank you so much for sharing your positive experience. We both look forward to helping you in the future. As always, feel free to spread the word to your family and friends when they need our services.

Carmelo Bordonaro from Toronto
Carmelo Bordonaro from Toronto
1 review Toronto, ON
10/10

Eavestrough and Downspout

When Mark quoted the job he took the time to explain all the details associated with it. Eavestrough and downspout done today. They were very professional - on time - worked efficiently and thoroughly cleaned all debris. Two thumb up!

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Carmelo. Thank you so much for taking the time to post this review. It makes me so happy to know that Ontario Downspout and I are doing all the right things. If you ever need our services in the future please contact us. Referrals are always welcomed and appreciated.

Frankie from Toronto
Frankie from Toronto
1 review Toronto, ON
10/10

Full Downspout, Eaves, Soffit and Fascia Replacement

Mark answered all my questions honesty without the sales pitch - just told me the facts. His team pulled out all the old aluminum, and the old 1/4 plywood covering the soffit's that inhibited the attic space from venting properly. They were attentive to all our concerns, didn't mind me hanging around learning about the job and asking all kinds of questions, It was great work and a great clean-up. They even accommodated a water collection barrel on one of my downspouts and came back a week after the job was done to bring extra downspout for me to use when I remove the water collection barrel for the winter. Great Service! Work was so good, three neighbors hired them on the spot for jobs at their homes! Ask questions, Mark answers them! Great customer service.

UPDATE 2016

Called Mark to see if he could come and add some aluminum to cover an area where a gap developed (unrelated to the work that was done). I just wanted the colour to match so I called them. He said he would come by and take a look at it - which he did. Mark said no problem, and they would do it when the weather warmed up. A while later I happened to see their truck on my street and stopped Mark to say hello. Little did I know that he had been by my place a few weeks before that, did the work without me knowing, while I was at work! What excellent service and commitment to the customer! I will always recommend Ontario Downspout to anyone who asks!

Approximate cost of services:
$4,600.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Frankie. I truly appreciate your feedback. It was a pleasure helping you change your soffit, fascia and eavestrough system. I am glad you had such a positive experience. We are always here to provide the best service for our clients. If you ever need our services in the future please contact us. Referrals are always welcomed and appreciated.

CarlyG from Vaughan
CarlyG from Vaughan
1 review Vaughan, ON
10/10

Eaves replacement

When one of our downspouts fell off completely, we needed someone to complete the replacement quickly. Mark and his team came out and gave us an estimate right away. They were able to start work right away and even worked through some awful weather to complete the job. Mark was easy to work with, we found the whole team professional and capable. We are very happy with the work they did.

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Carly. I am so happy that we were able to help. It was our pleasure; even with the tough weather. Thank you for the feedback. If you ever need our services in the future please contact us. Referrals are always welcomed and appreciated.

Marie & Suraj from Toronto
Marie & Suraj from Toronto
1 review Toronto, ON
10/10

Gutters & Downspout

We are very much satisfied with the quality of work that was done on our house and we would definitely call again for any other job ,Thank you Mark and your crew for a fantastic job ,I would strongly recommend this company to anyone because of the quality,price ,punctuality and best of all customer service.
thanks Mark! from Marie & Suraj

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Marie & Suraj. Thank you so much for the positive feedback. It means a lot to us. It was a pleasure working with you. If you ever need our services in the future please contact us. Referrals are always welcomed and appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ontario Downspout Service

Ontario Downspout Service is a family-run company with expertise in: Eavestrough Installation, Soffit & Fascia, Siding, Roofing, Trenching and Downspout Disconnection. Servicing Toronto and the GTA, Ontario Downspout Service guarantees quality and reliability at affordable pricing..

CATEGORIES
Gutters & Eavestroughs and Roofing
SERVICES
Eavestrough, Soffit & Fascia, Downspout Disconnection, Siding, Capping, Eavestrough Cleaning and Repairs, Copperwork, Custom Metal Roofing, and Trenching
BRANDS
Gentek (http://www.gentek.ca/en/Index.aspx)
SPECIALITIES
All Aluminum work, including: 5" & 6" Seamless Aluminum Eavestrough, Aluminum Soffit & Heavy Gauge Custom Made Fascia, Aluminum, Vinyl, PVC, Cedar Shake & Wood Siding, Aluminum Garage Door & Window Capping, Eavestrough & Downspout Repairs, Eavestrough Cleanings and Downspout Disconnection, Copperwork, Custom Metal Roofing, and Trenching
WEBSITE
https://www.ontariodownspoutservice.com
PAYMENT METHOD
Cash - Cheque - Credit Cards
LICENSES
Toronto License No. T85 - 4309787
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years on new installations
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