Ontario Downspout Service

Gutters & Eavestroughs
260 Bartley Drive Toronto ON M4A
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Reviews for Ontario Downspout Service

Average customer rating:
10 10 (98 reviews)

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leah s.
1 review Vaughan, ON
10/10

I was looking for someone to do my grandfathers roof, Ontario downspout was highly recommended. My grandfather was very pleased with their work, they started and finished on schedule, were very friendly and professional and mark took the extra time to answer all of the questions we had. We were afraid there would be a mess to clean up after however that was not the case, everything was left better than before and we could not be happier with the work done. I would highly recommend mark and his team to anyone who needs work done.

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Company Response

Thank you so much for the review. We're always pleased to help another client. It's great to know you would refer us to family and friends. Look forward to working with you again.

gary s.
1 review Toronto, ON
10/10

We had a small job done on downspouts last year and turned again to Harvey and Mark for a bigger job this year, full replacement of roof and eaves. Mark and his crew were great to work with both in the planning stage and then carrying out the work. It was a somewhat difficult job with a mixture of roof shapes and sizes and a large solarium to work around. They kept the yard clean, they were always on time and finished on schedule. We were very pleased with the project and the price and would certainly recommend the company to others.

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Company Response

Hey Gary,

Thank you so much for the amazing review. It was our pleasure to replace your shingle and flat roof. The installation of 6" Eavestrough is going to allow for much better drainage. It's great to know you would recommend us to family and friends. Look forward to working with you in the future.

marvinharris32
1 review Toronto, ON
10/10

What started as a simple correction of our downspouts turned into a much bigger job. They replaced the eaves troughs, soffit and faschia. Then they replaced the siding on our solarium, garage and some windows. Next came a repair of our flat roof. and finally, this year, replacing the roof over the solarium and back porch, as well as resealing the solarium to correct a leakage problem. Their work was always done promptly, professionally and expertly. The workmen always worked cleanly and remedied any messes that were made. And their charges were always reasonable for the amount and quality of work they performed. We would, and have, recommended Ontario Downspout to our friends.

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Company Response

Thank you so much for the amazing review. It's always great to hear from existing clients that have used so many of our services. It's great to know you have recommended us to family and friends. We look forward to working with you in the future. Thanks again.

Dmitry
1 review Toronto, ON
10/10

Excellently done job! Mark and his crew had put a new flat roof on the balcony that started to leak, installed new solid deck on top. The quality of services exceeded my expectations. The site was left clean - We enjoyed a glass of Prosecco on our balcony pretty much as soon as they left.

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Company Response

Hey Dmirty, so glad we could help stop the old leaking flat roof by installing a new one. Moreover, the deck is great and very pleased you are enjoying it. Look forward to working with you in the future.

Susan C.
2 reviews Toronto, ON
10/10

Mark and his team at Ontario Downspout Service are a complete delight to deal with. Their work is stellar, the cleanup meticulous, and everyone is both friendly and professional. When our house eaves need replacing, we will definitely call Ontario Downspout.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for the feedback. It was our pleasure. Looking forward to working with you again. As always referrals to family and friends are greatly appreciated.

Private User
1 review Toronto, ON
10/10

We needed new eavestroughs and a new roof for our garage. We read Homestar reviews and called Ontario Downspout to evaluate our needs. From the quick telephone response, to the swift and thorough assessment, we were impressed by their professional approach. So impressed, that we decided to hire them to reroof the entire house. The job was done meticulously as was the cleanup. We are very satisfied and highly recommend them as reliable, honest and friendly.

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Company Response

Thank you so much for the amazing review. It means a great deal to us that you appreciate our workmanship. It's also great to know that you would recommend us to family and friends. Look forward to working with you in the future.

Stuart & Cherie in North Toronto
8 reviews Toronto, ON
10/10

Recent heavy rainstorms had damaged an undersized downspout and caused some basement leaking, despite a previous added drain. Harvey began assessing our problem from Google Earth before arriving to take a closer look. Ontario Downspout upsized our eaves to 6" and our downspouts to 3" X 4", adding a 30' foot pipe to get water even further from the house. The company found an opening within three weeks, came on-time, completed the work and cleaned the site in a day. During the work Mark and his crew replaced some damaged soffits and fascia. Mark was courteous and efficient and genuinely cared about his work. Generally an excellent experience.

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Company Response

Thank you so much for the feedback. It's means a lot to us that you appreciate the work. We always do the best job that we can. Look forward to working with you again. As always referrals to family and friends are greatly appreciated.

George
4 reviews Toronto, ON
10/10

Our eavestroughs were badly in need of replacement and our roof was nearing the end of its useful life. I called Ontario Downspout Service and Harvey Stone came out shortly afterward to get up on the roof to look at the eavestroughs and the condition of the roof edges. With the number of trees surrounding our property, we decided to follow Harvey's advice and have leaf-guard installed in the eavestroughs. A few days later, Harvey's son Mark Stone also got up on the roof to take a better look at the whole roof and chimney. We got separate quotes for the two jobs (roof and eavestroughs); they were very clear about what the work entailed and also about the possibility of the price going up if they found any surprises under the old shingles or eavestroughs - rotten roof or fascia boards. Although they don't do chimney work, they did let us know that our chimney also needed some repairs and that it should be done before the roof and eavestroughs. We did have the chimney repaired - that will be a different review.

Once the chimney work was done, we let Mark Stone know we were ready for him to come in and we were scheduled for shortly afterwards. Some of the jobs ahead of us in the queue took longer to complete because of the number of rainy days we have been having this summer but our number came up in mid-July. A dumpster and shingles were dropped off one day and the next day, Mark arrived early with a full crew and they soon got to work. They did a couple of 12 hour days and after a forced day of rest (noise bylaws) came back the next day to finish the job. They left the work site spotless after the job was done and were very careful about not dropping debris from the roof onto any of our belongings or onto neighbouring properties. Mark went over a number of decisions with me about the locations of downspouts, where they should discharge the water, and how to deal with a couple of tricky angles. I was impressed with the attention to the safety of the guys up on the roof and with the organization and cleanliness of the whole outfit. And I was also happy to hear that all our roof and fascia boards were in good shape so that there would be no additional costs. The roof, eaves, new flashing and downspouts all look terrific. Our neighbours have been admiring the roof - the work itself is a good advertisement for the company.

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Company Response

Thank you so much for the detailed review. It means a great deal to us that you appreciate everything we did for you. I'm also extremely pleased you and your neighbours are so empressed with the work. Look forward to working with you again. As always referral to family and friends are greatly appreciated.

jback
2 reviews Richmond Hill, ON
10/10

The team from Ontario Downspout was fast, neat and delivered as promised. Everything they replaced looks great and through all the rain we have had recently, absolutely no issues! I would use / recommend this company.

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Company Response

Thank you so much for the feedback. It was our pleasure. We love referrals and look forward to working with you again. Cheers.

Pugman in Toronto
1 review Vaughan, ON
10/10

I had a great experience with this company. I live in Thornhill. The father (Harvey) and the son (Mark) were a joy to work with.
They went above and beyond 2 ways:
1) they put me at the top of the list because I had water coming into my basement
2) they also did a soffit repair during the trough install that had come up, at no extra charge.
When they initially met with me, they came up with a plan to improve water drainage away from my foundation:
1) we went from 3 to 5 downspouts, plus, the diameter of the downspouts was increased.
2) also we went with a 6" trough across the back of my house. Alot of times water had been flowing over the trough in heavy rains and right down the foundation wall.
3) downspout extension pipes on the ground level were increased significantly
The work was high quality. For example, the brackets were placed every 12 inches on the new troughs. The old troughs had brackets every 24 inches.
The work crew was polite and punctual. They were hardworking and the entire job was done in 1 day. They kept the job site clean.
In summary, if every company treated a customer like Ontario Downspout Service treated me and my wife, the world would be alot better place! Much thanks Mark, Harvey and crew!

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Company Response

It was our absolute pleasure working with you. Thank you so much for the review. You were an amazing customer to work with. I hope that we have helped with the basement flooding. Look forward to working with you in the future. As always referrals to family and friends is greatly appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ontario Downspout Service

Ontario Downspout Service is a family-run company with expertise in: Eavestrough Installation, Soffit & Fascia, Siding, Roofing, Trenching and Downspout Disconnection. Servicing Toronto and the GTA, Ontario Downspout Service guarantees quality and reliability at affordable pricing.

CATEGORIES
Gutters & Eavestroughs and Roofing
SERVICES
Eavestrough, Soffit & Fascia, Downspout Disconnection, Siding, Capping, Eavestrough Cleaning and Repairs, Copperwork, Custom Metal Roofing, and Trenching
BRANDS
Gentek (http://www.gentek.ca/en/Index.aspx)
SPECIALITIES
All Aluminum work, including: 5" & 6" Seamless Aluminum Eavestrough, Aluminum Soffit & Heavy Gauge Custom Made Fascia, Aluminum, Vinyl, PVC, Cedar Shake & Wood Siding, Aluminum Garage Door & Window Capping, Eavestrough & Downspout Repairs, Eavestrough Cleanings and Downspout Disconnection, Copperwork, Custom Metal Roofing, and Trenching
WEBSITE
http://www.ontariodownspoutservice.com
PAYMENT METHOD
Cash - Cheque - Credit Cards
LICENSES
Toronto License No. T85 - 4309787
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 years on new installations
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