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Solution Build Group Inc

Bathroom Renovation
Toronto ON M4Y 2J6
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HomeStars
Bathroom Renovation
Solution Build Group Inc
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Reviews for Solution Build Group Inc

Average customer rating:
3.4 10 (9 reviews)

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prl14 in Cambridge
prl14 in Cambridge
1 review Mississauga, ON
0/10

Office renovation caused by water damage

We own a commercial office complex in Mississauga which was damaged by a fire extinguisher freeze in january of 2014. After asking for quotes from a number of renovators, we chose Solution Build, as the story we were told, and the price were very good.

From the get-go it was a disaster. The work done was very sub-par, and we had to insist that parts of were re-done. As time went on, Mr. Alavi became very demanding about payment, however the work did not match the amounts paid. He kept insisting that we kept up with the payment schedule, but the work fell further and further behind. Finally, the work was stopped, and he claimed that we were behind on the payments. We paid the entire contract in full, but he did not return to complete the work.

We ended up taking his company to court, however he made an offer to settle just prior to going into the court chamber. We accepted a payment schedule, however he has not paid anything and the payment date for the first installment has passed. He was contacted by e-mail (because he will not answer our calls), and have neither had any response, or payment of the debt to our company.

Approximate cost of services:
$50,000.00
5 of 5 people found this review helpful.
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Private User
Private User
Private User reviews Brampton, ON
0/10

MISREPRESENTATION, UNPROFESSIONAL, NON TRUSTWORTHY COMPANY AT ALL

SIMILAR STORY LIKE WAIL FROM MISSISSAUGA-SAME YEAR IN 2014

THIS COMPANY IS DIGGING THEIR BOARDS IN ALL OVER CASTLEMORE AREA IN BRAMPTON, WE NEVER RECOMMEND THIS COMPANY THAT TOOK 7-8 MONTHS TO FINISH AGAINST THEIR WRITTEN COMMITMENT OF 6-8 WEEKS , PLEASE SEE US OR CONTACT US BEFORE YOU HIRE THIS COMPANY FOR MORE DETAILS ABOUT THEIR WORK AND THEM PERSONALLY OR PLEASE SEE BELOW WAIT STORY THAT WE FACED THE SAME.

We hired solution build group Inc. to finish our basement on May 6th on the basis to deliver the project by June 23rd. Yousef (the manager) at the beginning was so nice and try to close a deal in the second appointment and he mentioned that he has professional crew and he had agreement that protect us. He even added penalty on himself if he couldn’t deliver the project by 23rd June, he would pay $150 per day. For our bad luck, we believed him and signed the agreement without more investigation on the company. However, he started the work, and we found the same staff is doing the drywall and the electricity. The same man who is carrying things is doing painting! However, they were out of schedule and we contacted yousef (the manger) many times and asked him to come, and every time he said I would come tomorrow and never came. For 10 days he never showed up and didn’t know anything about the work. He was coming when there was payment only. In the contract he estimate the price on 1900 SQF of drywall and if we need to add anything to the project, then the work needs more than the estimation, then we need to pay $2 per SQF. He called us after 2 weeks from beginning of the job and said “The work needs extra 25 sheets of drywall (which is extra 45% from his estimation drywalls) and you need to pay $1700”. The strange things we never add any extra work to the project and then we discovered from his crew that he is normally doing that to win the project and then ask the customer to pay more. However, during the work, yousef’s crew normally is coming at 12pm and some times at 4om and leaving late at nigh which make it very difficult for us and our kids. This is because his crew doesn’t care about anything. On 24th June, the project was not completed and we got only 70% of the project. By July 2nd, 2014 he sent email saying the project on hold unless you agree to change the agreement and there is no penalty for the delay and pay all the money prior to finish the project. Now, he left the project in the middle and disappear, the quality of the work is very bad, and we are taking him to the court.
My points on this company and his manager (Yousef) are:
1-They are looking for getting your money and that is it. When they get the money, you never see them.
4- They are trying to get the money at the beginning and leave small amount at the end. therefore, when they make problem and disappear, the got 90% or more from the money.
At the end if there is any minus point, then I will give to this company.

Approximate cost of services:
$50,000.00
7 of 7 people found this review helpful.
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