Called Gord after the original Locksmith company who replaced the exterior lock just 5 months ago, refused to come out because they don't warranty their work after 3 months! We're locked out of the house in winter! Gord was there in half an hour and had the problem solved in under 15 minutes. Showed us what was wrong and repaired it so we don't need new keys. Thanks Gord, you restored my faith today.