I had a mess of stains left behind by an exterminator company and Jon from NuLife came to spot clean. He was very professional and knowledgeable about carpet cleaning. He called the next day to enquire about the result after the carpet had dried. Most of the stains are gone but there are a few dark areas yet. I was really impressed with his follow-up and he said he'd return to work on those marks again. I'm really impressed with the service and would totally recommend NuLife Carpet Care!