We hired Tier 1 on recommendation from friends and checked their home star ratings. Unfortunately, these ratings are 2 years old and a lot seems to have changed with the company. While their initial installation of our master bath seemed well done, we had residual plumbing problems in the shower. Once a plumber came and withdrew the blockage, we found it was entirely debris from the tiling job.
Very little care was taken in our second floor bathroom with our brand new tub being scratched beyond repair due to tiling equipment and the vanity already detaching from the wall. (Job was completed in August 2016 -approx 5 months ago).
Tier 1 took on the job of completing our yard renovation at the same time and it was a nightmare. We had to chase after them to even finish the job and the decking was done so poorly and in such a rush that the job completed in August already has pieces that are falling off.
We have tried to contact the company numerous times and now that they have final payment, they will not return any of our calls.
I highly recommend looking elsewhere for someone to do your tiling and renovations.