I paid for the services, but never received the service. I have been stood up twice by cost'n'clean after written confirmation of appointments, no apologies. They have had "change in management" as their excuse when I was unable to get a hold of them over phone or e-mail for several weeks. It is very frustrating when you work full time on a busy schedule (which is why you would get a cleaning service in the first place), and then take time off to stay home for the cleaners, and nobody shows up, doesn't answer the phone, no response to e-mails. Never able to leave voice messages. A few months later they eventually changed their tune to start adding a surcharge when I tried to book again. Refused to give a refund. Tells me I can either re-book an appointment or sell my voucher. I opted to sell, but haven't heard back from them since Aug 2013. It had been months of back-and-forth communication before that, and no result. I finally just had to call it quits and lose the $40 I paid DealGetters. I don't know if anyone actually had received any services from these people. I don't think this a legitamate company.
- Approximate cost of services:
- $40.00