Smartboxes

Referred by a friend. Found the ordering on line easy to use. I received email confirmation of my order, received another confirmation about the date for delivery and approximate time of day, received a text before they left for delivery and another text when they arrived.
It was a positive experience

Ordered boxes for my move. The confirmation was a standard confirmation of receipt email with no details. I had to call the company myself weeks later to confirm the delivery details. When the boxes were delivered they did not include the packing paper I ordered and of course, because there was no information in the email, I couldn’t show them proof. They said they would courier paper to me the next day but it didn’t arrive for 5 which made it very difficult to pack. I kept emailing and calling but no one was responding so I had to go out and buy my own paper. Eventually the salesperson responded and agreed he would reimburse me for the out-of-pocket cost incurred but he never did. He also said he would text me before dropping off and picking up the boxes but never did. He just showed up in the middle of the workday and expected me to be there. Boxes were great though.

I found Smartboxes when searching for moving box rentals in the GTA. Their pricing was significantly lower than their trendy competitors (e.g. Frogbox) and the staff was very friendly. I opted for 25 boxes from the One Bedroom Plus guideline and it was spot on for my one bedroom apartment. It would be nice if a smaller bin size was available for heavier items as the large bins can hold (and weigh) a ton but overall Smartboxes is a great option!

I found this company through google and decided to go with them because they had the most affordable rates. I paid about $135 for 25 boxes (2 weeks). The guidelines provided on the website is pretty accurate - I had almost enough boxes for my "1-br plus" although I never received the 5 extra boxes for free as advertised on their website.

Going with this service gave me enough time to pack/unpack at my own pace and with ease since there was no box assembly or taping required. Anything that is environmentally friendly is also a plus! The bins are a good size and I was able to pack a sufficient quantity of items. Another benefit is that you don't have to worry about disposing after or the boxes falling apart during transport.

The boxes were dropped off as scheduled but there was a minor delay for pickup as they had the wrong contact number on file. Not a major issue as the boxes were picked up the next day. Sidenote - the movers Smartboxes referred me to were also great. (see my review on GTA Moving)

All in all, renting these bins from Smartboxes made this move go much smoother than expected and I will definitely be using their services in the future.

I found Smartboxes on Google in preparation for moving homes and was initially drawn to them due to the better rate they offered in relation to competitors. When I called they seemed really nice, professional and reliable. After using their service I hold that same opinion. My only criticism would be to get better labels that peel off with more ease.

I was googling moving boxes in preparation to move apartments when I came across Smartboxes. I decided to go with them because their website seemed to have the most information, making everything very clear and understandable. The service was great - super easy, saving me a lot in terms of space and time.

My husband found Smartboxes online when we were preparing to move homes and were provided with a great overall experience. We were drawn to the service both due to its convenience as well as ecological soundness. All the deliveries and pick ups went according to plan, aside from the box I forgot to return, which was then picked up hassle free by one of their friendly staff.

I decided to use Smartboxes when I was moving as an alternative to cardboard boxes and tape. It could be seen as a good thing that the boxes provided were all one size, which was quite large. As a result I ended up ordering more boxes than I needed and once filled the boxes were quite heavy. Some options for smaller boxes would be appreciated in the future.

When preparing to move I turned to Google for help in finding moving boxes and discovered Smartboxes. I decided to use their service because it was the cheapest I could find. I rented about 15 boxes, which were delivered quickly and picked up a week later with no hassles.

I came across Smartboxes while searching online to find moving boxes. I was immediately drawn to the service for the sake of convenience, but also appreciate the ecological benefits they provide. They delivered the boxes on time and picked up 3 days later. The boxes were light and fit together, which was convenient, but the garment boxes I ordered did not function at all and I was relieved that I ended up not using them. The prices were a little steep, but the customer service was great, so overall I had a positive experience.