The warranty on this roof is 50 years on product, 15 years on labour. I paid a premium price for this roof.
Roof was installed September 2014. In October 2020 we noticed puddles on the basement floor when it rained hard. In January 2021 we determined there was daylight coming through at the stacks on the roof. I phoned and was promised they would come by later that day or next day. No one showed in the following week. I phoned 3 more times, no replies, no shows.
I went up onto the roof myself and found one of the stack covers was cracked on the flat, the second was cracked on the flat and the top had broker off and fallen in. I repaired the cracks myself with roofing tar.
I won't call these guys again.