Our condo stated flooding because of a leak behind our dishwasher.
These people charged a 99 dollar fee to come out which is a bit pricey but whatever. But the guy they sent did nothing more than open the cabinet door under the sink and proclaim that it would cost close to 600 dollars more for him to do anything more. At this point he didn't even KNOW what the problem was as the cause was obviously behind the built in dishwasher but he needed that amount of money to proceed? For 99 bucks the least I would expect him to do is pull out the dishwasher (not a hard thing to do. Even I can do that) and see what the problem ACTUALLY IS.
99 bucks down the drain which is really hard to take as we need to find the money to fix the flooring of our home that was damaged by the water.
The guy on the phone I called to complain was at least polite but that's the only good thing I can say.
Avoid this company.
- Approximate cost of services:
- $99.00
- What could this company do to improve their services?
- Provide more investigation for the 99 fee and have technicians that actually figure out what the problem is before quoting outlandish repair costs
- Any advice to offer fellow homeowners facing a similar project?
- Not use this company.