The electrician showed up on time when promised. He was polite and helpful. He quickly assessed what needed to be done, which was to resolve the issue why my basement plugs were showing a hot wire on the neutral ( a tricky problem I had spent hours trying to diagnose) . He gave me a fixed price, and was able to find a loose burned out wire behind an overhead lamp. (Very tricky to find) The plastic guard on the wiring was melted, and I was very happy we found the problem (especially so quickly). He helped and advised me on how to properly replace some old switches basement wiring. Overall I’m very pleased with the work, and only wished I would have called them much sooner. Would have saved lots of time and head aches.