I went to Signature electric to have my invertor for my solar system replaced because it was faulty. This should not of taken more than 1.5 hours to replace which when I booked it the guy agreed with me and this electrician took 3.5 hours and charged me for 3.75 hours. I had the whole thing on my security camera. It took him almost 2 hours to get the old invertor off the wall. He spent almost 2 hours worth in his van and he claimed he had to read the manual because it was a new invertor(it was only a 10 page manual). I watched him the whole time he was going back and forth to keep warm. The wiring was the same as the old invertor, it was just smaller so he had to install another simple bracket. When they billed me I told them what happened and I guess they took the electricians side because they still charged me the full amount.
This company claims to do solar so they should of sent someone who knew how to install this invertor. I should not have to pay for them to sit in a van to read a manual when the job is outside.
- Approximate cost of services:
- $586.00