Appleby Systems

Heating & Air Conditioning
2086 Speers Road Oakville ON L6L 2X8
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Reviews by rating (past 12 months)
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Best of 2020 winner 2 timesBest of 2020winner 2 times

Reviews for Appleby Systems

Average customer rating:
9.4 10 (108 reviews)

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Roberta in Toronto
Roberta in Toronto
1 review Toronto, ON
10/10

Elios Ductless Heat Pump Model: DE12HOS19

Kevin & Adam did an amazing job. They were fast and very efficient and did an amazing clean up. They also rehung my big mirror and moved back my couch. Did a great job explaining how everything worked and what I had to do to maintain. They were also great with the puppy. I would definitely recommend to friends or family.

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Company Response

Thank you so much Roberta for taking the time to review your experience with Appleby Systems. We do appreciate these ratings as well as your feedback as it helps us improve our continuous efforts for the best service possible. We like to go above and beyond for our customers! Enjoy your ductless heat pump and the home comfort it will bring you.

Kristi in Oakville
Kristi in Oakville
3 reviews Oakville, ON
10/10

Fullscale Update - AC, Hot Water Heater, Furnace and Fireplaces

We recently purchased a home and the inspection confirmed that a number of items would require immediate update. This included our AC, furnace, hot water heater (that were all undersized for the home) and in rough shape. Both fireplaces in the home were out of date and had issues given that we have two little ones at home. We also needed to get bathroom vents installed in our bathrooms.

Given the magnitude of all these projects, I did some research. I wanted to go with one provider who could tackle multiple jobs, project managed together. We also wanted this work done just prior to fully moving in. Not only could Appleby do much of the work, the reviews online were strong.

With other providers, I either received partial quotes or was told contractors were needed / timelines would need to be extended or spread out over the course of weeks. This was not the case with Appleby.

First, my early consultations were with Ryan. After completing an onsite evaluation, was able to provide expert advice on what we actually needed. We also talked about what was "must have" vs. "nice to have" - and I never felt like I was being "sold to".

Together, we helped to prioritize the projects and landed on a final plan. I felt like I was adequately informed of where I may want to invest more into given my future usage patterns (i.e. AC) vs. where we may want something more standard given the infrastructure in our home (i.e., hot water tank vs. tank less). Ryan was professional, experienced and responsive.

On the big day, Stephen (our main contact for the day) and his team showed up on time and ready to go. I can't even begin to describe how impressed we were with the team that showed up that day. I don't even think I could adequately list the names of entire crew (so I won't try) - but they were fantastic. In and out over the course of 8 hours, tackling each and every job on our list.

The team obviously is used to working closely together and managed to efficiently tackle each job. If issues arose, it was helpful to have Stephen as our main point person to share updates and needed information. They were very professional and respected our our personal space while completing their needed tasks.

All our old "junk" equipment was swiftly removed, with the new carefully brought in. No damage to our property and our home was left clean upon departure.

When everything was done, Stephen took the time to walk us through each an every project to help complete any knowledge transfer. He was excellent and was patient with each and every question we had (and assured us we could reach out if we had any additional ones in the future).

Our invoice came back as EXACTLY as quoted. There were no surprises - and in fact, we actually ended up receiving a number of rebates that put us under budget.

Ryan dropped by over the course of the "big day" to make sure everything was going well, but also made sure to check in the days and weeks to follow to make sure everything was working as needed / expected.

Given how hot this summer has been so far, our investment in a well functioning (right sized) HVAC system was worth every penny. I'm happy that we also now have the safety issues with the fireplaces resolved. All of our investments are now fully warrantied and are humming along as I write this review.

We considered this big purchase an investment in our new home and I am glad that we choose to prioritize this type of work. I'm even more glad that we found Appleby who managed to make what could have been a very challenging series of jobs, a seamless and relatively stress free process.

They will have our business moving forward. No questions.

Thank you to the entire team that helped along the way. We are very happy and will not hesitate to recommend this company.

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Company Response

Hi Kristi,
Thank you very much for writing such a magnificent review and recognizing Appleby System's efforts for total customer satisfaction. We are thrilled you had a great experience from start to finish. We have a great team of workers here at Appleby and we are proud of the quality service we offer. We hope you enjoy your new equipment and the home comfort it will bring you. Enjoy the rest of your summer!

From Hamilton, Ontario
From Hamilton, Ontario
0 reviews Hamilton, ON
10/10

Very Reliable and Professional Service

I needed a new AC at home.
These guys are the best, they responded quickly and did the job faster than I expected, for sure I would recommend them to anyone in need for this kind of service.
Thanks guys

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Company Response

Thank you very much for the taking the time to rate Appleby Systems, we certainly appreciate your business.

Mireid  in Oakville
Mireid in Oakville
0 reviews Oakville, ON
10/10

Furnace and A/C

Installed new Furnace and A/C unit yesterday. Fast, friendly and professional installation team. Competitive pricing. Our knowledge from past service on old system that Appleby to be highly recommended in that regard as well.

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Company Response

Thank you so much Mireid for taking time to review Appleby Systems and recognizing our efforts in providing good customer service, it is extremely important to us. We certainly appreciate your business and we look forward to doing business with you in the future.

ChrisL in Georgetown
ChrisL in Georgetown
0 reviews Halton Hills, ON
10/10

Needed a New Furnace

Furnace broke down and Appleby was quick to respond even under the COVID conditions. They were able to replace the furnace quickly and were not only professional in all aspects but were good with the precautions and social distancing measures including wiping down all surfaces they had touched before leaving. This was truly 5 Star service!

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scottyxxx
scottyxxx
3 reviews Burlington, ON
10/10

Fast, friendly service

I called at 8am my thermostat was completely without power. The woman on the phone was very nice and troubleshot with me for a little bit. She made clear the cost of the service, and told me someone would be there between 11 and 1pm same day. At around 12 Andrew arrived. He was extremely polite, nice and efficient. He went straight to work right away and worked out the problem. He was nice enough to show me the root of the problem, his solutions and what was causing the issue. He inspected my furnace, and provided me with a lot of advice going forward. He was extremely knowledgeable, professional and very efficient. He didn't try and sell anything, didn't take his time or over complicate things, he identified the problem and solved it.

He also told me there is a 30 day guarantee on the work done. I couldn't be more pleased. I started today with a freezing house and broken furnace, and less than 4 hours later I have a working furnace, confidence in my safety, and it only cost me $125.

I would completely recommend the service from Appleby Systems.

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Company Response

Thank you Scotty for your generous review and for recognizing Appleby's efforts for total customer satisfaction. I'm thrilled we provided you with knowledgeable & professional service, we have a great team of technicians. From all of us at Appleby Systems we truly appreciate your business and we look forward to serving you for many years to come!

Rita & Ian MacGregor in Oakville
Rita & Ian MacGregor in Oakville
1 review Oakville, ON
10/10

New Furnace

My husband and I had our air conditioning and Furnace replaced in our home last year by Appleby Systems and were very happy with the product and service we received.
So when my Dads furnace stopped working last week, we called Appleby Systems to come in...unfortunately it could not be fixed and he needed a new Furnace.
Appleby Systems came in and installed a new furnace which he is very happy with and the service was fantastic! Trevor and Steve were great, they took the time and care needed with my dad to make him feel at ease.

Thank you James, Trevor and Steve!

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Company Response

Thank you Rita & Ian for taking the time to review Appleby Systems, we really appreciate your feedback. Sounds like you had a positive experience from our service and installation department. We look forward in providing the same type of service to you in the future.

Private User
Private User
Private User reviews Halton Hills, ON
0/10

Furnace issues

Not overly impressed at all!. I will say what they spent over three hours misdiagnosing as well as not fixing which I was told I need parts for another tech in town had it diagnosed and fixed in 45 mins which required no parts!.

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Company Response

I'm sorry, we are not sure who you are and cannot find you in our system. Please call the office at 905-825-1893

Sara in Burlington
Sara in Burlington
1 review Burlington, ON
10/10

New Furnace

I would highly recommend Appleby Systems! We needed a new furnace and they were able to install one within a few days, as our old furnace no longer worked. They leant is 2 portable heaters, until the new furnace was installed. They arranged for an environmental assessment to be done, so we get a rebate.
The technicians who installed the unit were great, and they cleaned up afterwards.
Great customer service, and quality products!

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Company Response

Thank you so much Sara for taking the time to review your experience with Appleby Systems. We do appreciate these ratings as well as your feedback as it helps us improve our continuous efforts for the best service possible. We look forward to serving you for many years to come! We wish you a Merry Christmas and hope your new year is filled with joy and good health.

Private User
Private User
Private User reviews Toronto, ON
10/10

New gas water heater

This is our 2nd experience with purchase & installation utilizing the services of Appleby Systems (the first being for a new furnace & air conditioning system) and we can't rate them high enough. Steve & Trevor installed our new gas water heater and as with all the employees at Appleby, they were professional, knowledgeable, courteous & friendly. We wouldn't hesitate to recommend this company to anyone and, in fact, have done so - one of our friends now uses them exclusively as do we! Additionally, we had Adam here two weeks ago to do a routine winter furnace maintenance check and he displayed the same friendly & knowledgeable demeanour. Thank you for two more positive experiences using Appleby Systems!

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Company Response

Thank you so much for writing such a great review. It's great to hear that our long time customers are happy with our services. We really appreciate your referral which by the way, entitles you to a gift card from Tim Horton's. Please call Diane at 905-825-1893 with you and your friends name & we'll gladly provide you with the gift card. We wish you the very best over the holiday season and may it be filled with joy & blessings.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Appleby Systems

At Appleby Systems, we are focused on your home comfort needs. Whether you are looking for a new heating or cooling system, a beautiful gas fireplace, a hot water tank or you want to know about the various options for improving your home’s indoor air quality, or want to install a gas line to your barbecue or gas stove we are focused on helping you. For more than 50 years, this has been our focus – you. We work hard for your referrals because we know that’s the very best advertising available. Your referrals mean everything to us. As a family-owned company, we follow the lead of owner Bill Wood, who encourages us to provide the level of service we would want for our own mothers. We have proudly served the regions of: Burlington & Oakville, Mississauga, Hamilton, Ancaster, Dundas, Waterdown & Stoney Creek since 1967.

CATEGORIES
Heating & Air Conditioning and Fireplaces
PRODUCTS
Furnaces, air conditioners, heat pumps, ductless air conditioners, humidifiers, electronic air cleaners, media air cleaners, air purifiers, heat recovery ventilators, hot water tanks, tankless water heaters, gas fireplaces, commercial packaged rooftop units, unit heaters, infra red heaters, gas lines, custom ductwork, programmable thermostats, whole house hepa systems, dehumidifiers
SERVICES
Heating & cooling installations, maintenance and homeowner maintenance protection plans, service and repairs, commercial and residential, filter replacement, gas lines. We have our own sheet metal shop for custom ductwork. Warranty services on HVAC equipment.
BRANDS
Coleman, Carrier, Aprilaire, Fujitsu, Gree, Reznor, Vanee, John Wood, GSW, Giant, Regency, Kingsmen, Navien, Sanuvox, Cozy, Superior Radiant
STYLES
Family owned & operated that hires certified, licensed technicians. Offers 10% seniors discount on repair work. Coleman Certified Comfort Expert offering first-year unit replacement and a 100% satisfaction guarantee.
SPECIALITIES
We have our own sheet metal shop for custom ductwork, HVAC products & services,
WEBSITE
https://www.applebysystems.ca/
YEAR ESTABLISHED
1967
RETURN POLICY
First-year unit replacement
PAYMENT METHOD
Cheque, Cash Visa, MasterCard, Financed or Rental
LICENSES
HVAC Contractor & Sheet Metal, TSSA Heating Fuels Contractor
MEMBERSHIPS
HRAI, TSSA, ESA, Oakville Chamber of Commerce
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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