S N O Appliances

Appliance Repair
Burnaby BC V5G 1C5
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74%

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Reviews by rating (past 12 months)

Reviews for S N O Appliances

Average customer rating:
9 10 (9 reviews)

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Private User
Private User
Private User reviews Burnaby, BC
10/10

the fridge makes nois- Kerrisdale

Highly skilled technician, very professional appliances repairs specialist, prompt services for fridges, stoves, ovens repairs for major brands.
Services with quality repairs and diagnosis on appliances.
Quick and precis services, good communication and very courteous.

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Company Response

Thank you,
Sno Appliance Services Ltd

jtallio
jtallio
0 reviews Vancouver, BC
10/10

Fridge repairs

Diamond has been very wonderful at expediting maintenance tasks requested of him. He’s very efficient with his work and maintains a good relationship with everyone he meets. Very nice guy and also very informative.

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Company Response

Thank you very much Janine

Sno Appliances in Burnaby
Sno Appliances in Burnaby
1 review Burnaby, BC
10/10

Appliance Repair

Diamond is a hard working conscientious contractor. He often goes to our building to make repairs on the same day that I call him. He is fair and honest and I trust what he tells me. I have full confidence in his work.

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Company Response

THANK YOU,
Sno Appliance Services Ltd

Dianne in Surrey
Dianne in Surrey
0 reviews Surrey, BC
10/10

Appliance service on restoration projects

SNO Appliances have been used by us for the past 6 years. They have proven themselves to be very efficient and prompt with their work.

Diamond has been extremely pleasant to deal with, with both our office and our clients.

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Company Response

Thank you,
Sno Appliance Services Ltd

Victoria in Surrey
Victoria in Surrey
0 reviews Trois Rivières,
10/10

Great Customer Service and Pricing

I have worked with Sno Appliance for many years. The service is always quick, honest and affordable, And I usually know what repairs are going to cost beforehand. I would not hesitate to recommend Sno for appliance repairs!

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Company Response

Thank you,
Sno Appliance Services Ltd

mohamed in Burnaby
mohamed in Burnaby
1 review Burnaby, BC
10/10

kitchen appliances

Diamond is very reliable , humble and honest person. He guarantees his job and is very easy to reach at any time of the day. He works diligently
and provides good customer service . a gentleman whom I would recommend .

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Company Response

Thank You,
Sno Appliance Services Ltd

Private User
Private User
Private User reviews Burnaby, BC
10/10

Fridge and Dryer repair

Service provided by SNO Appliance was excellent. Turnaround and repair was very prompt.
Advised me of what was required to fix and problem and what it would cost before proceeding .
Would definitely use the company again in future and recommend to my family and friends

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Company Response

Thank You,
Sno Appliance Services Ltd

Private User
Private User
Private User reviews Burnaby, BC
1/10

Work Not Completed

Did not feel satisfied with their service. After requesting cash up front, Diamond did fix my sister's washer (part of a stacking washer/dryer) and was to come back after a rigid hose was replaced by a flexible braided hose. He left the front panel of the washer off, saying he would return without charge after the hose was changed. Afterwards, we found we couldn't replace the front because it had become dented. There is a loose inaccessible duct still dangling after his or the plumber's visit. It was some months before we got back to him, and my first call was not returned. After I said on the second call that his name was given to us, he returned the call, however Diamond denied saying he would come back without charge, as well as having anything to do with denting the door. Some terms could have been negotiated, but instead it was: sorry, I didn’t dent the door, I didn’t say I would come back without charge, end of call. I would be wary of trusting this company, better to go to a business which will back up their claims.

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Company Response

We are very sorry to hear the wrong information provided by this customer.This customer lives in Richmond and was calling on behalf of her sister to repair the Stacking Washer and Dryer unit.The compliant was that the Washer was not working.The service call was booked for March 25/2019.When we booked the call the customer was advised of the service call charges and was advised that for payment we accept only Visa,Master card or Cash.We do not accept cheques.No cash payment was requested upfront from the customer.She paid the bill after the completion of the call.She advised us that she would be paying cash.She was charged only for the service call and she paid cash for it.She was given a receipt for her payment.We checked the Washer and found out that there was nothing wrong with the Washer.The customer was informed of this report.The front panel of the Washer was installed back properly and no damage was done to the Washer or the unit.We found that Hot/Cold water shut off lever was very hard to open and close.We advised the customer to call a Plumber and get the Lever system replaced or talk to the Building Manager.At no time did we ever promise her of going back to replace any pipes.She called me back on Sep 10/2019 Five months after we were there to complain about the Dryer vent had come loose at the back of the Dryer and there was a dent on the Washer panel and claiming that I had replaced the Dryer vent pipe for her.At no time did we move the stacking unit or work on the Dryer.She had a plumber or Tradesman to fix the water lever assembly who has moved the stacking unit to get access to the water lever assembly located on the left side of the wall.In doing so he has disconnected the Dryer vent pipe and dented the front panel of the Washer.

alnur from Burnaby
alnur from Burnaby
1 review Burnaby, BC

First Review

10/10

washing machine repair

we paid s n o appliances $200 to fix our washing machine which had stopped working with the water half filled up.It's been almost a year and the washing machine is working good.I called him previously to fix my refrigerator and after checking it out he told me to buy a new refrigerator and he didn't charge me any money

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about S N O Appliances

Has your refrigerator stopped running? Does your dryer still leave clothes damp? When you have problems with your household appliances, it can throw your whole family’s routine off. If your appliances are making noise or have broken down completely, turn to SNO Appliance Services Ltd. We provide comprehensive repairs to ...
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