Lotus was the only company that stuck to what promised. I have discovered them last year, through Home Stars and called them for a quote. Alex came over, evaluated what needs to be done, sent a detailed quote that we could customize, like choosing different stones. I called them again last spring, as other 5 companies just came, offered a quote and nothing more. Alex came again, called the City Hall to see if the soil could be cut shorter, obtained permits etc. We decided to go with his team. He estimated the job to be done in one week and a half, but because we decided to go with armour stones, it took longer, as it was a really hard job to cut the stone. We are really happy with the end results, we have replaced the stairs and also the wood structure from the lawn. We will use their service for our backyard as well, as the communication was really good between us, Irina and Alex. They listened to our wishes and worked towards building what we were planning to have done. Thank you to the whole team, as we saw how hard job this was. Now we just have to do some landscape. Thank you again!
- Approximate cost of services:
- $35,000.00
- Company Response
Dear Alina and Alin,
Thank you very much for your feedback.
It was our pleasure working on your project - from start to finish. We are very happy that we were able to tailor the project to your wants and needs.
You were great customers - polite, hospitable, deductive, and always on time with requests and payment.
And, we are looking forward to working with you again on your backyard renovations. Together we will create something outstanding, no less!
Team LOTUS