I am out over $15,000 in repairs and quotes at this point. Don't be dazzled by the fact that you get a DVD of the inspection. For being in the home 1.5hrs for the inspection, the video was edited and only 26 minutes long. Not to mention that he only shows you what he wants you to see. Find your own inspector, preferably out of area. Someone who has no vested interest in pleasing the agent by ensuring the house closes and for top dollar. If you are duped by your Home Inspector, report them to the Ontario Association of Home Inspectors and warn others.
**UPDATE:** After Phil's added baloney and laughable mistruths. I was certainly not there cleaning up any urine (how would you know if you were so busy with your inspection?), I agreed to and paid $659,000 which is what the owners asked for in their final offer. My initial offer was almost $30,000 less as per the comparable market for similar homes in the area AND as per the seller’s own agent, the previous owners insisted it be listed at the inflated price. Over to your inspection video which speaks volumes for itself. You skipped over things that you clearly saw in your video and mumbled things that no one, unless you know what to look for would have any idea or understood what you were doing because you gave contradictory written info on the very same items in your inspection video. For example, you wrote that my air conditioner was only 5 years old with little chance of breaking down, when in fact it is 15 years old and at the end of it’s life. In the video, you mumbled “27th week of 2004” from the serial code, but didn’t explain what you meant by that. Very deceptive. You also show yourself testing my sump pump (incorrectly installed) and water's leaking back through the wall, but you say "Okay" and just close the lid. You test my toilet and see there's a broken toilet lid, but say nothing. And that's not even all of it. You gave my inspection DVD to my agent, who kept promising to give it to me, but only finally received April 15th with the house having closed on Feb. 15th. I couldn't prove my issues against you until I saw the video. The only reason I had you back to look at everything is because you have it written in your contract that clients must do so before taking any action. Period. Things were left the way they were for that specific reason only and darn right, I would make sure to have a friend there as a witness. At this point, I wouldn't trust you on my worst day. Yes, I had paid for a second inspection to make notes of all you missed/didn't disclose and was checking for mold in a bedroom where the wall is bulging on the outside, which is clearly visible in your video but you say nothing. Instead, you quickly point the camera to the ground and talk about the great ventilation before raising the camera again to show the back of the house. This second home inspector narrowed it down from water damage to a structural issue. Great little tactic trying to tell clients it's their fault for not seeing things in the video that you skim through sitting around a table with both agents breathing down your neck. You showed the video in conjunction with the Inspection Binder, which any honest person would expect to be a true reflection of the video. Definitely not. Clients leave with the binder only and you gave this house a clean bill of health. Also, for the record, regardless if you were there 2 hours or 20 hours, my video is STILL only 26min long with clear edits where things were removed that you didn't want in the video. Out of your own mouth, a very telling fact of your style of business.
- Company Response
I was in the home for 2.5 hrs.and the video shows the facts,not climbing ladders,testing windows,doors etc.The list price was 679.000 and you payed 650.000.You were shown the video while I wrote the report but you spent more time worring about your dog and cleaning up your pet's urine from the floors of a house you had not purchased.At your request I returned 2.5 months after you took possession and you told your new neighbour "Buddy",don't let him out of your sight as you followed me with your cell phone videoing what I was doing and saying.You cut drywall on an exterior wall,looking for mould and there was none, There is no basis to your claims,but when you told me to look under the kitchen sink that mouse feces was still there I couldn't believe that after 2.5 months you hadn't cleaned it