Hardwood Design Centre

Floor Retailers
Burlington ON L7L2A4
HomeStars  >  Floor Retailers in Burlington  >  Hardwood Design Centre
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Reviews for Hardwood Design Centre

Average customer rating:
3 10 (3 reviews)

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Meria in Milton
1 review Burlington, ON

They don't deliver the same product they show you. They take a large deposit so you have no choice but to keep their product or loose your deposit. Pls don't deal with this company. They have many complaints against them with the bad business bureau. I wish I had done my research.

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Sean from Burlington
1 review Burlington, ON

My Floor looks awesome! Great customer service at the store (I dealt with A.J.). Contractors were great as well. Looked around for prices and they were the best we could find - including installation. I have an old home and during the installation, we realized that the floors were very warped and over time the tiles would develop a 'bounce' or pop out. They stopped the installation at no extra cost so I could take care of the lumpy floor before the tiles were installed.

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Kevin from Oakville
3 reviews Oakville, ON

First Review


We purchased our hardwood from the Hardwood Design Centre in Burlington (Fairview St.) These are the absolute WORST people to deal with. Customer service is non-existent! We arranged for a pickup time - they did not show up. Called the next day, and they said they would call me back - they never did. tried to get my money back - they refused. I had a shouting match in the middle of the store it was so frustrating. After weeks of this, I finally got the material. I made sure I had it all, as I vowed that I would never go back. I told the sales person that I would tell as many people I could to avoid this retailer. He threatened me! "...you will be in big trouble!" No exaggeration. I am stunned that they are still in business. Please, ...avoid this place at all costs. The flooring prices are not all that much better.

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